Retail Supervisor

4 weeks ago

Singapore THE ROOM BY NAIL BAR @ CLUNY PTE. LTD. Full time
Roles & Responsibilities
  • Oversee daily salon operations, including scheduling of appointments, managing staff shifts, and ensuring high-quality customer service.
  • Implement and enforce health and safety regulations to maintain a clean, sterile environment for nail treatments and services.
  • Manage inventory, order supplies, and negotiate with vendors to ensure the salon is well-stocked with nail polish, files, and other necessary tools.
  • Hire, train, and supervise nail technicians and other salon staff, providing ongoing professional development opportunities.
  • Handle customer inquiries, complaints, and feedback, ensuring issues are resolved promptly to maintain client satisfaction.
  • Develop and execute marketing strategies to attract new clients, including social media promotion and loyalty programs.
  • Monitor financial transactions, prepare budgets, and manage salon expenses to ensure profitability.
  • Organize special events or promotional activities within the salon to enhance customer engagement and increase revenue.
Tell employers what skills you have

Product Knowledge
Budgets
Social Media
Housekeeping
Inventory
Customer Engagement
Soft Skills
Selling
Marketing
Merchandising
Inventory Management
Selling Skills
Microsoft Word
Customer Service
Scheduling

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