Communications Intern

3 weeks ago

Singapore STAMFORD AMERICAN INTERNATIONAL SCHOOL PTE. LTD. Full time
Roles & Responsibilities

Position Objective

The Communications team proposes the creation of a short-term internship to improve Stamford's parent communications platform, MyStamford. This role will focus on streamlining the platform's structure, enhancing usability and content clarity. The intern will help make MyStamford more intuitive and engaging, which will improve our overall parent experience. This would also greatly lift the team's workload, and leave behind clear documentation for sustainable long-term management of the platform.

Responsibilities

The job holder's responsibility for promoting and safeguarding the welfare of children and young person's for whom they are responsible, or with whom they come into contact will be to adhered to and ensure compliance with the relevant Cognita Safeguarding; Child Protection Policy and Procedures at all times. If in the course of carrying out the duties of the role, the job holder identifies any instance that a child is suffering or likely to suffer significant harm either at school or at home, they must report any concerns to the School's Designated Safeguarding Lead or to the Head or indeed to the Cognita Regional Safeguarding Manager so that a referral can be made accordingly to the relevant third party services.

  • Content Audit: Review all existing MyStamford pages, using AI to summarise, organise and support copywriting & language.
  • Comms Architecture: Develop recommendations for a refreshed dashboard and site navigation, based on the platform capabilities.
  • Content Archiving: Remove or archive redundant content.
  • Design Improvements: Propose and apply UX and UI enhancements within Firefly's limitations.

Position Requirements

  • Strong digital intuition and an interest in communication, UX Design or copywriting
  • Ability to spot inefficiencies and propose creative solutions, using AI tools where appropriate to streamline content and design
  • Demonstrates the Stamford Values – Integrity, Courage, Ingenuity and Compassion
  • Prioritise the experience of our Parents, able to think with a customer experience mindset

Qualifications

  • Diploma or Degree Holder

Contacts

  • Direct reporting to Manager, Communications
  • Working under the Head of Communications, as part of a larger creative and customer service team
  • Position will require contact with other departments

Working Conditions

  • Duties performed within a school environment
  • Will be required to work independently and as part of a collaborative team effort
  • Exposure and team connection with a creative communications team, working with videograph, design and social experts

Terms of Employment

  • Working Hours 8:00 am – 5:00 pm, Monday to Friday
  • Referee request: Required
  • Background Check: Required

Stamford American International School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Pre-employment background checks are mandatory and appointments are strictly subject to confirmation that all reference and background checks are completed to the satisfaction of Cognita, Stamford's parent organization.

We are an equal opportunity employer and disallow discrimination of age, ethnic origin, nationality, gender, religion, sexual orientation, family status, pregnancy, marital status, medical or mental health history, physical characteristics or disability. We welcome applications from all qualified candidates.

Please note that only shortlisted candidates will be notified.

Tell employers what skills you have

Background Checks
Usability
Streamlining
Dashboard
Archiving
Content Design
Customer Experience
Child Protection
UX Design
UI
Compliance
Mental Health
Copywriting
Customer Service
UX
Audit

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