
service staff retention bonus 500
2 weeks ago
Position Purpose
• Carry out specific range of operation tasks within clearly defined SOP (standard operating procedures)
• Work independently and as a reliable team member, carrying out assigned task and know when to request for help or advice
Responsibilities
• Restaurant Operations
• Execute assigned area of responsibility (e.g. greeter, runner, bartender, cashier) based on SOP
• Set up restaurant for service day, which include but not limiting to checking on availability of food item and special menu, guest reservation status, service area set-up, cash register and payment machines
• Provide service to customers
• Execute proper cash management
• Preparation and serving of all drinks, beverages and dessert items
Restaurant Management & Planning
• Address customers' complaints in accordance to guidelines and to escalate issues to supervisors when necessary
• Identify and report all potential problems and to provide recommendations pertaining to the provision of services, food quality and cleanliness
Quality Assurance & Control
• Comply with SOP and safety requirements
• Ensure quality of food is up to the prescribed standard
• Ensure safety and hygiene standards are maintained by inspecting and cleaning of all utensils and restaurant area
• Identify and report unsafe and/or non-compliant conditions and behaviors pertaining to personal and food safety
People Management
• Perform as a reliable team member and communicate clearly and audibly
Food Safety
Quality Assurance
Food Quality
Food Retail
Restaurant Management
Food Pairing
Food Styling
Food hygiene
Cash Management
Food Service
People Management
Food Habits
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kitchen staff retention bonus 500
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