Payment Channel Ops Senior Specialist

2 weeks ago

Singapore INNOVATEX FINTECH PTE. LTD. Full time
Roles & Responsibilities

Job Responsibilities :

  • Manage and optimize the payment processes, systems and strategies between customers , merchants and financial institutions to ensure the smooth, safe and efficient operation of the payment system
  • Optimize payment channels, improve payment processes , manage new payment requirements, manage and optimize payment processing costs
  • Cooperate with channels, merchants and customers to promptly resolve payment, refund and other issues or disputes
  • Analyze payment data (e.g. customer payment patterns and preferences) to identify trends and optimize payment processes
  • Cooperate with industry research to optimize the user interface (UI) and enhance customer experience

Job requirements :

  • Bachelor degree or above , major in finance/finance/economics is preferred, familiar with payment and financial regulations
  • 3 years of payment industry background, good understanding of payment resources and industry, ability to adapt to cross-time zone support
  • Ability to discover, judge and solve problems, and have process logic and data analysis capabilities
  • Excellent communication and teamwork skills, able to work closely with other teams to effectively advance multiple projects
  • Able to use both English and Chinese as working languages
Tell employers what skills you have

Leadership
Microsoft Office
Microsoft Excel
Data Analysis
Customer Experience
Process Improvement
Interpersonal Skills
Administration
Information Technology
Strategy
User Interface
SAP
Project Management
Team Player
Human Resources
Teamwork Skills

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