Lead, Learning

Direct message the job poster from GREAT EASTERN

Head of Talent Acquisition at Great Eastern

About the Role

The Lead, Learning & Development (L&D) plays a pivotal role in driving enterprise learning initiatives that align with business priorities, regulatory expectations, and future workforce capabilities.

This role leads the design and execution of L&D programmes across key focus areas such as leadership development, learning-related sustainability reporting, regulatory compliance, and technical upskilling within the insurance landscape.

The incumbent will partner closely with HR Business Partners, business leaders, and external learning partners to embed a culture of continuous learning, support people growth, and build organisational readiness for change.

Key Responsibilities

1. Learning Strategy & Capability Building

• Support the L&D team in translating business priorities into targeted learning interventions.
• Lead the planning and rollout of signature programmes across functional and enterprise-wide capabilities, including leadership, sales effectiveness, and regulatory compliance.
• Ensure learning frameworks and interventions are future-fit, learner-centric, and responsive to evolving insurance industry demands.
• Curate and deliver blended learning solutions using classroom, virtual, digital, and experiential methodologies.
• Design learning pathways that are progressive, competency-aligned, and outcomes-based.
• Leverage data and feedback to continuously improve content relevance, delivery methods, and learner experience.
• Work collaboratively with HRBPs, compliance, distribution, and business teams to identify learning needs and co-create solutions.
• Manage vendor relationships, ensuring effective delivery, innovation, and value for investment.
• Coordinate with regulatory bodies (e.g. IBF, MAS) for accreditation and funding where applicable.
• Oversee the execution of learning calendar, budget utilisation, and programme logistics.
• Drive LMS adoption and digital learning penetration.
• Coordinate the collection and reporting of learning metrics and narratives required for sustainability disclosures, audit reviews, and corporate reporting (e.g. training hours, inclusion, digital upskilling efforts).
• Ensure L&D reporting aligns with ESG priorities and enterprise-wide people reporting efforts.
• Monitor programme effectiveness through defined metrics and support reporting to senior leadership and regulators.

5. People & Culture Enablement

• Promote self-directed learning and foster a growth mindset across employee segments.
• Provide coaching and thought partnership to junior L&D team members.
• Act as a culture ambassador for continuous development and future skills readiness.

How you succeed

• Champion and embody our Core Values in everyday tasks and interactions.
• Demonstrate high level of integrity and accountability.
• Take initiative to drive improvements and embrace change.
• Take accountability of business and regulatory compliance risks, implementing measures to mitigate them effectively.
• Keep abreast with industry trends, regulatory compliance, and emerging threats and technologies to understand and highlight potential concerns/ risks to safeguard our company proactively.

What You Bring

• 8–12 years of L&D experience, including hands-on instructional design and enterprise programme delivery.
• Proven ability to manage cross-functional projects, learning technologies, and multiple stakeholders.
• Excellent communication, facilitation, and stakeholder influencing skills.
• Experience in the insurance or financial services industry is highly valued.
• Exposure to regional or cross-border workforce dynamics is an advantage.

Qualification

• Bachelor's degree in Human Resource Management, Business, or related field; IHRP-SP, SHRM-SCP (added advantage)

Seniority level

• Seniority levelMid-Senior level

Employment type

• Employment typeFull-time

Job function

• Job functionHuman Resources and Training
• IndustriesInsurance

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