Quality Assurance Engineer

4 weeks ago

Singapore MURATA ELECTRONICS SINGAPORE (PTE) LTD Full time
Roles & Responsibilities

JOB DESCRIPTION:

Department: Quality Assurance & Quality Control

Reports to: The head of the Customer Support Section

Functional Relationships with:

1. Customers of Murata

2. Functional groups of Murata entities

3. Departments within the factory

4. With auditing parties

POSITION PROFILE:

Based in: Singapore (Tuas)

Successful candidate will: Act as the primary contact between the factory and the customers / affiliates regarding quality-related inquiries and issues.

KEY DUTIES & RESPONSIBILITIES:

  • Respond to customer's feedback / requests / claims within the target turnaround time.
  • Work with various cross-functional teams to conduct thorough investigations into customer complaints.
  • Adopt a data-driven and scientific approach to perform root cause analysis and develop appropriate corrective action plans.
  • Prepare Failure Analysis Reports (8D) for approval & submission to the customer.
  • Co-ordinate with various teams to prepare for customer audits / visits.
  • Collaborate with cross-functional teams to drive and implement quality improvement activities to meet the company's goals.
  • Provide on-site and remote support for customers.
  • Periodic travel may be required.

ABILITY / COMPETENCY REQUIRED:

  • Bachelor's degree in electrical engineering, chemical engineering, or a related field.
  • Strong analytical and communication skills.
  • Experience with root cause analysis and statistical analysis tools would be preferred.
  • Knowledge about lithium-ion battery manufacturing would be beneficial.
  • Proficient with Microsoft applications.
  • Proficient in English and Mandarin. We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients."

Murata Electronics Singapore is committed to providing a safe and secure environment for all job applicants.

Please note that Murata Electronics Singapore does not charge any fee for job applications or interviews. If you receive any suspicious emails or messages claiming to be from Murata Electronics Singapore, please do not respond and report it to us immediately.

Tell employers what skills you have

Factory
Quality Control
Hardware
Quality Assurance
Customer Support
Quality Improvement
ISO
Root Cause Analysis
Test Cases
Auditing
Test Automation
Audits
Selenium
Java
Electronics
Failure Analysis

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