E - Commerce Account Manager | Degree | Macpherson | 5 Days | Up To 4.5K - 4461

3 days ago

Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time
Roles & Responsibilities

E - Commerce Account Manager

Salary: $3500 - $4500

Working Days: Mon - Fri | 9am - 6pm

Working Location: Macpherson

Responsibilities

Multi-Brand Strategy & Portfolio Management

  • Lead and manage the e-commerce performance of multiple brands across all online platforms.
  • Tailor strategies per brand while aligning to overarching company goals.
  • Ensure each brand's voice, positioning, and customer experience is consistent and optimized online.

Store & Platform Operations

  • Oversee day-to-day store operations for each brand across Lazada, Shopee, TikTok Shop, and direct-to-consumer websites (e.g., Shopify).
  • Ensure accurate and attractive product listings, updated stock availability, and competitive pricing strategies.
  • Coordinate listings and bundle strategies tailored to each brand's positioning and sales objectives.

Campaign & Promotion Management

  • Plan and execute promotional calendars for each brand in collaboration with marketing and sales teams.
  • Manage campaign submissions, flash deals, vouchers, and platform-wide events.
  • Negotiate with platform representatives for brand-specific features and marketing opportunities.

Performance Tracking & Optimization

  • Monitor and analyze brand-specific KPIs
  • Use insights to optimize listings, ad placements, and campaign effectiveness per brand.
  • Prepare brand-wise monthly performance reports and improvement plans.

Team & Stakeholder Coordination

  • Work closely with internal brand managers, graphic designers, content teams, and logistics coordinators.
  • Manage junior e-commerce executives or outsourced support handling operations or chat responses.
  • Ensure smooth alignment between sales, marketing, and logistics teams across brands.

Inventory Planning & Fulfilment

  • Coordinate with warehouse and logistics teams to manage inbound and outbound stock for multiple brands.
  • Forecast demand per brand and plan stock transfers to ensure healthy availability and minimize aged inventory.

Brand Relationship & Growth

  • Support brand development goals, including market penetration, pricing strategies, and feedback on product performance.
  • Recommend new product introductions or platform expansions based on market demand and sales insights.

Requirements

  • Bachelor's degree in Business Administration, or related field.
  • Minimum 3 - 5 years of experience in managing e-commerce operations, preferably across multiple brands.

Email: supreme.jacksontan@gmail.com

Tan Yong Zhi (Jackson) | Reg: R24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279

Tell employers what skills you have

Store Operations
Sales
Customer Experience
Listings
Inventory
Administration
Marketing
Strategy
Portfolio Management
Flash
Pricing
Brand Development

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