Customer Service Officer | Enrichment Centers Settings Exp | 5 Days | Jurong East Mrt
4 weeks ago
Customer Service Officer | Enrichment Centers Settings Exp | 5 Days | Jurong East Mrt
Working days & hours : 5 days - 4 weekday (1230PM - 930PM) + 1 weekend (830AM - 630PM)
Working location: Jurong Gateway (Willing to relocate to other branches due to work exigencies)
Salary: $2650 - $3500
Job Responsibilities:
Sales and Customer Service
- Explain our courses, education philosophy and pedagogy to potential customers.
- Promote centre programmes to potential and existing customers
- Build relationships with our customers
- Handle phone and email queries effectively and promptly
- Perform and manage sales transaction effectively and promptly
Administrative Duties
- Arrange replacement lessons for students, and appointments for parents, Centre
- Management or teachers.
- Responsible for center's inventory and simple logistics
- Other administrative and ad hoc duties, e.g. filing documents
Requirement:
- Have minimum GCE 'A' levels or Diploma qualifications.
- Possess at least 2 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings.
- Proficient in MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets).
- Open to be deployed at other centers due to work exigencies
The Supreme HR Advisory Pte Ltd | 14C7279
Ong Boon Kiet (Travys) | R22104769
Senior Recruitment Consultant
Tell employers what skills you haveSales
Microsoft Office
Microsoft Excel
Customer Experience
Literacy
Customer Support
Inventory
Administration
Good Communication Skills
Freight
Communication Skills
Customer Satisfaction
Statistics
Team Player
Microsoft Word
Customer Service
Shipping
Customer Service Experience
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