Technical Service Team Lead

2 weeks ago

Singapore RN CARE PTE. LTD. Full time
Job
Description:
  • In Charge
    of overseeing the whole process of service cum maintenance
    workflow
  • Responsible for the front line
    contact with client representatives on all service and maintenance
    related issues
  • In charge of leading a team of
    service team members
  • Responsible for preparing
    service scope and develop service plans, define resource loading,
    skill requirements, tracking milestones and metrics
  • Taking charge of determine new, creative ways to employ
    teams on service deliveries and distribute
    responsibilities
  • In Charge of managing
    day-to-day client interactions and expectations for optimal
    results
  • Continually seek and capitalize upon
    opportunities to increase customer satisfaction and deepen client
    relationships
  • Possess a knowledge base of each
    client's business, organization and objectives
  • Be responsible for operationally managing multiple
    aspects of the team.
  • Ensure smooth progress
    and timely delivery and completion of maintenance commitments to
    clients
  • Perform a wide variety of technical
    and non-technical
    tasks
Job
Requirements:
  • Min
    Nitec or diploma in Electrical/Electronic Engineering
  • Min 3 years working experience in security systems such
    as Integrated Security Management Systems, Card Access Control
    Systems, Intrusion Detection Systems and CCTV systems
  • Hands-on experience in security system configuration,
    application programming and integration with third-party systems
    will be an advantage
To submit your
application, please apply online href="mailto:apply@rn-care.com">apply@rn-care.comor
call +(65) 6513
5697 for private and confidential
discussion.

Your interest will be treated with
the strictest of confidence. We regret that only shortlisted
candidates will be notified or
contacted.

RN Care Pte.
Ltd.
EA License No: 17C8900

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