Store Manager

3 days ago

Singapore LULI TEA & COFFEE PTE. LTD. Full time
Roles & Responsibilities

About Us:

We are a well-established TCM bubble tea brand headquartered in Nanjing, China, known for our innovative and high-quality recipes inspired by Traditional Chinese Medicine (TCM) principles, blending wellness with modern lifestyle beverages. We are seeking a passionate and driven Store Manager who is eager to grow internationally with us and take on the challenge of leading this exciting new concept in Singapore.

Job Description:

As a Store Manager, you will oversee the daily operations of our bubble tea store while playing a pivotal role in the development and launch of our TCM-inspired lifestyle beverage franchise. This is a unique opportunity to transition from managing a successful store to leading a new business venture with significant growth potential.

Key Responsibilities:

1. Store Operations Management:

- Oversee day-to-day operations of the bubble tea store, ensuring smooth and efficient service.

- Manage inventory, ordering, and stock levels to minimize waste and optimize costs.

- Maintain high standards of product quality, customer service, and store cleanliness.

- Train, mentor, and lead a team of staff to deliver exceptional customer experiences.

2. New Business Development:

- Collaborate with the leadership team to push the branding concept for the TCM-inspired lifestyle beverage.

- Assist in creating operational guidelines, training materials, and standard operating procedures (SOPs) for the new franchise.

- Participate in the recruitment and training of franchise staff.

3. Customer Engagement:

- Build strong relationships with customers, gathering feedback to improve products and services.

- Promote the new TCM-inspired beverage concept through in-store marketing and community engagement.

4. Financial Management:

- Monitor store performance, including sales, expenses, and profitability.

- Develop strategies to drive revenue growth and achieve financial targets.

5. Innovation and Growth:

- Stay updated on industry trends, particularly in the wellness and beverage sectors.

- Contribute creative ideas for new products, promotions, and marketing campaigns.

Requirements:

- Proven experience as a Store Manager or similar role in the F&B industry, preferably in bubble tea or beverage retail.

- Strong interest in Traditional Chinese Medicine (TCM) and wellness-inspired products.

- Strong proficiency in Chinese language.

- Excellent leadership and team management skills.

- Strong business acumen with the ability to analyze financial data and drive profitability.

- Creative, innovative, and passionate about developing new concepts.

- Exceptional communication and interpersonal skills.

- Ability to multitask, prioritize, and work in a fast-paced environment.

- Willingness to take on new challenges and grow into a leadership role.

What We Offer:

- Competitive salary and performance-based incentives.

- Opportunity to lead and shape a new franchise concept from the ground up.

- Career growth and development opportunities within a growing company.

- A dynamic and supportive work environment.

- Travel to headquarters for training

If you are passionate about bubble tea, wellness, and business development, we would love to hear from you

Join us in creating a unique blend of tradition and innovation in the beverage industry

Tell employers what skills you have

Recipes
Store Operations
Ability to Multitask
Management Skills
Quality Control
Interpersonal Skills
Inventory
Business Acumen
Customer Engagement
Traditional Chinese Medicine
Operations Management
Employee Training
Team Management
New Business Development
Revenue Growth
Cashiering
Communication Skills
Customer Satisfaction
Customer Service
Performance Appraisal

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