
Engineer - D14 Geylang, Eunos, SG
4 weeks ago
Job responsibilities:
- The technician will assist you in providing the service under a service contract or repair responsibility.
- Coordinating with customers and subcontractors are all tasks.
- Review and verify the technician's report.
- Coordinate, prioritize, and resolve issues that your team encounters.
- Optimize staff, standard time and equipment.
- Escalate important issues that affect your business.
- Gather feedback and engage your customers to build and maintain good relationships.
- We respond to customer feedback and investigate the root cause.
- Negotiate and terminate the sale according to standard terms.
- We provide aftermarket support services to meet our regular sales goals.
- To identify risks and comply with company standards, policies, and procedures.
- Prepare renewal and maintenance kits for routine maintenance to maintain your contract.
- Create a maintenance contract and outline the scope of each maintenance activity.
- Key account user, implementation, configuration, troubleshooting, and troubleshooting reports.
- Examination, evaluation, preparation, and submission of bid specifications.
- Work closely with your business unit to complete your quote proposal.
- Provide technical support.
- Carry out planned systems checks to ensure systems proper operations.
- Rectify all problems detected during preventive maintenance attend to "non-contract" request calls and breakdown calls as required and furnish reports of the findings.
- Generate Service Report for customers and ensure that the report is sent to the customer timely.
- Responsible for attending to system breakdown calls and carry out scheduled preventive maintenance.
- Coordinate and monitor work progress with customer and relevant parties for information to expedite installation and supervise sub-contractors' work at site.
- Provides basic support of installation, maintenance, and repair of building systems and equipment.
- Perform standby duty for complaint and breakdown
- Coordinate with sales, customer, other for successful completion of proposals and implementation
- Ensure safety procedures and conduct during service or repairs
- Responsible for attending to system breakdown calls and carry out scheduled preventive maintenance
- Provide AUTOCAD drawing as per requested.
- Ad hoc engineering job will add.
- The company reserves the right to revise, amend or extent the job responsibility if needed arise.
Preferences:
- Job Skills Class 3 / 3A, General Cleaning, Organizational Skills
- Job languages English, Chinese (Mandarin), Bahasa Melayu
Preventive Maintenance
Troubleshooting
Construction
Reserves
Hardware
Drawing
Electrical
Networking
Python
AutoCAD
Java
Manufacturing
Linux
Electronics
Software Development
Technical Support
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