Veterinary Client Services Officer

4 weeks ago

Singapore EVERVET VETERINARY CLINIC PTE. LTD. Full time
Roles & Responsibilities

Evervet Veterinary Clinic would like to expand our family of paraprofessionals and veterinarians

We are a team of passionate individuals who strive to provide excellent care and service to our patients and clients.

Our clinic offers both general consultations and a wide range of surgeries.

As a Client Services Officer, you will be the ambassador of our clinic's first impressions on the clients. You play a vital role in making clients feel welcomed as well as managing clients concerns and requests with professionalism. Ideally you would be someone who:

  • Enjoys working with clients face to face
  • Possess excellent customer service
  • Have a love for animals
  • Is a good team player
  • Is conscientious with great attention to detail

You will need to posses the following:

  • 'O' levels certificate or higher
  • Prior customer service experience is a plus

You will be required to work up to 5 days per week (inclusive of one weekend).

As a Client Services Officer you will be performing the following duties, including but not limited to:

  • Manage incoming phone calls & directing calls where appropriate
  • Scheduling appointments and communicating booking requirements to clients
  • Communicating patient arrivals and emergencies to clinical staff
  • Finalizing invoices, processing payment, and balancing the till
  • Dispensing medication
  • Perform various ad hoc administrative duties
  • General house-keeping

Do note that only shortlisted candidates will be notified.

Job Type: Full-time

Salary: From $1800.00 (remuneration commensurate with experience)

Please email your CV to corporate@evervetsg.com

Tell employers what skills you have

Veterinary
Microsoft Office
Microsoft Excel
Work Well Independently
Housekeeping
Interpersonal Skills
Multitasking Skills
Inventory
Arranging
Medicine
Working With Clients
Pets
Attention to Detail
Pressure
Communication Skills
Team Player
Customer Service
Scheduling
Customer Service Experience

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