Reservation Sales Executive

3 weeks ago

Singapore FAR EAST HOSPITALITY MANAGEMENT (S) PTE. LTD. Full time
Roles & Responsibilities

Job Description:

Be part of Far East Hospitality dynamic Central Reservations team managing 18 hotels and 9 Serviced Residences.

  • Handle reservations received via all channels timely and accurately according to SOPs
  • Liaise with bookers and hotels/sales to ensure smooth pre-arrival experience
  • Maintain up-to-date information of all promotions and hotels information
  • Maximize opportunities through upselling techniques
  • Ensure proper filing and recording of all correspondences
  • Compliance with department's related policies and procedures
  • Supports management as and when required

Job Requirements:

  • Minimum Diploma in any field
  • Fluency in Japanese (spoken and written) is required to support the business operations in Japan
  • Knowledge in Property Management System will be an advantage
  • Proficient in MS Office, email system, reservations system will be an advantage
  • Display high level of customer service
  • Possess strong communication and administration skills
  • Able to adapt in a fast-paced environment.
  • Able to work independently as well as a team
  • Able to work shifts, including weekends and public holidays (off-in-lieu if work on Public Holidays)
Tell employers what skills you have

Upselling
Microsoft Office
Microsoft Excel
Property Management
Hospitality Industry
Hospitality Management
Selling
MS Office
Compliance
hotel reservation
Email
Team Player
Booking reservations
Customer Service
Able To Work Independently
Hospitality

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