
Retail Brand Ambassador
3 days ago
Job description:
Position
We're looking for a fun, friendly & motivated individual to join our team as a Retail Brand Ambassador - a key figure in the overall offline brand experience. You should be someone who understands the brand and embodies our values.
Prior experience in customer-facing role recommended, not required - but affinity with the brand and passion for service is necessary.
Responsibilities
- Executing and overseeing day to day operations i.e., Opening/Closing, inventory management, replenishments, customer service, cashiering, sales reporting, visual merchandising, store cleanliness, goods receiving or deliveries
- Ensuring excellent in store customer service and experience
- Executing in-store activities, events or campaigns
- Supporting the team with assigned ad-hoc duties
- Reporting to Retail & Community Manager
Skills & Requirements
- Impeccable customer service skills
- Honest, hardworking, responsible, proactive and a strong team player
- Able to commit at least 3 days a week, including 1 day on the weekend
- Positive energy and approachable with a willingness to learn
- Great understanding of the brand aesthetics and values
- Excellent communication skills
- Ability to multitask, prioritise, and manage time effectively
- Love for Our Second Nature is an added bonus
Please apply by submitting your CV to join@oursecondnature.com
Tell employers what skills you haveCustomer Service Skills
Ability to Multitask
Excellent Communication Skills
Gourmet
Aesthetics
Troubleshooting
Visual Merchandising
Customer Experience
Housekeeping
Customerfacing
Interpersonal Skills
Cakes
Approachable
Inventory Management
Packaging
Cashiering
Team Player
Customer Service
Able To Work Independently
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