Customer Service Operations Executive

4 days ago


Singapore TALENTVIS SINGAPORE PTE. LTD. Full time
Roles & Responsibilities

Looking to grow your career in a well-established multinational company? Here's your chance to join a supportive team where you'll play an important role in ensuring smooth billing operations and delivering great service to clients.

Stable career, attractive benefits, and growth opportunities, all in a dynamic environment where your contributions truly make a difference.

Job Responsibilities

  • Generate and send accurate invoices to customers.
  • Ensure billing follows company policies, client agreements, and payment terms.
  • Review client accounts and billing histories for accuracy and completeness.
  • Input billing data into the accounting/billing system.
  • Maintain detailed records of transactions, invoices, and payments.
  • Track and monitor client payments to ensure timely collection.
  • Follow up on overdue payments via phone, email, or letter.
  • Handle and resolve client billing inquiries and disputes.
  • Provide support to clients on billing and payment matters.
  • Prepare regular billing and payment status reports for management.
  • Assist in audits by providing required documentation

Pre Requsites

  • Proficient in Microsoft Office (especially Excel).
  • Detail-oriented, organized, and a problem solver.

If keen, please wa.me/6589570651 with the following details

- Full Name

- Resume

- Residential location

- Earliest availability

Tell employers what skills you have

Business Optimization
customer calls
Microsoft Office
Microsoft Excel
Operational Excellence
Customer Service Operations
Operations Management
Data Entry
Inventory Management
Audits
Excel
Organizational Effectiveness
Customer Service

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