Field Service Engineer

3 days ago

Singapore BRUKER SINGAPORE PTE. LTD. Full time
Roles & Responsibilities

About Bruker:

Bruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Bruker’s high performance scientific instruments and high value analytical and diagnostic solutions enable scientists to explore life and materials at molecular, cellular, and microscopic levels. In close cooperation with our customers, Bruker is enabling innovation, improved productivity, and customer success in life science molecular and cell biology research, in applied and pharma applications, in microscopy and nanoanalysis, as well as in industrial applications. Today, worldwide more than 8500 employees are working on this permanent challenge at over 90 locations.


Today, worldwide more than 9700 employees are working on this permanent challenge at over 90 locations on all continents. Bruker continues to build upon its extensive range of products and solutions, its broad base of installed systems and a strong reputation among its customers. Being one of the world's leading analytical instrumentation companies, Bruker is strongly committed to further fully meet its customers’ needs as well as to continue to develop state-of-the-art technologies and innovative solutions for today's analytical questions.


Bruker - Innovation with Integrity.

Please visit www.bruker.com.


Bruker Singapore is seeking for a Field Service Engineer within the service organization. He/She is an ambassador of Bruker Nano Surfaces Metrology (BNSM) instrumentation and technology. Bruker Nano Surfaces Metrology manufactures the world's leading Atomic Forces Microscopes, Stylus profilers, Mechanical Testers, X-Ray Diffractometer and non-contact 3D optical microscope instrumentation. This technical role responsible for customer direct post-sale instrumentation and application support including: installation, user and application training, instrument diagnostics/fix, and post-sale applications support. Individual must be customer focused with a strong technical background enabling our customers to maintain their instrument at peak performance and maximize productivity for their intended use case.


SUMMARY OF RESPONSIBILITIES:

· Performs site surveys, pre-installation, installation of Bruker Semiconductor Metrology Tools (AAFM(NanoMet), AFMi, TSOM & X-ray) for customers both domestic and international

· Provide high level technical support to external customers at their location

· Provide on-­site training to the customers

· Interface with cross functional work teams such as field applications, customer support/services, product management, manufacturing and marketing/sales

· Develop Service technical documentation

· Create, develop, and continuously improve the customer support & applications knowledge database

· Timely and professionally handle field service calls and issues arising from the field service

· Performs basic applications support of Bruker Semiconductor Metrology Tools for customers both domestic and international

· Visits, triage with field applications scientists as appropriate

· Timely complete and submit all required paperwork

· Flexible schedule to accommodate our customer’s needs

· Effectively handle multiple priorities, organize workload, and meet deadlines

· Communicate with the customer to ensure satisfaction and implement any necessary corrective actions

· Up to 30% traveling required within Southeast Asia (at times with short notice)

· Misc. other duties commensurate with the capabilities of a Field Service Engineer


ESSENTIAL FUNCTIONS:

· 90% Technical support (Diagnostics/troubleshooting/on-site/phone/e-mail/web-ex/SAP RMAs, etc.)

· 10% Knowledge database development, delivery of training, basic application support and Escalation support (technical analysis, cross-functional engagement, plan of action, on-site support, etc…)


ADDITIONAL RESPONSIBILITIES:

· Pre-sales support

· Other duties as assigned


EDUCATIONAL/EXPERIENCE REQUIREMENTS:

· Bachelor’s degree or equivalent technical qualifications in electrical/ mechanical engineering or physical sciences. Masters or higher-level education is preferred. Metrology experience within Semiconductor Market an advantage.

· Working knowledge of MS Office, Excel. Working knowledge and ability to test and troubleshoot mechanical, electrical analog and factory Automation

· Up to 5 years of relevant Semiconductor industry experience, preferably metrology products and with hands on instrument experiences.

· AAFM, AFM and X-ray service experience or background in Technical Support preferred.


Bruker is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics.


Tell employers what skills you have

AFM
Field Service
Factory
Technical Analysis
Semiconductor Materials
Customer Support
Semiconductor Industry
Semiconductor Manufacturing
Electrical
3D
Excellent Written Communication Skills
Semiconductors
Communication Skills
Applications Support
Instrumentation
Semiconductor Process
Mechanical Engineering
Technical Support

  • Field Engineer Position for Large-Scale Construction

    2 weeks ago

    Singapore FIELD ENGINEERING PTE. LTD. Full time

    At FIELD ENGINEERING PTE. LTD., we are seeking a highly skilled Field Engineer to join our team in the role of Assistant Project Manager.About UsWe are a leading provider of engineering services, committed to delivering high-quality projects that meet the needs of our clients.Job SummaryThe successful candidate will be responsible for overseeing construction...

  • Process engineer

    4 weeks ago

    Singapore The Chemical Engineer Full time

    Why Patients Need You Whether you are involved in the design and development of manufacturing processes for products or supporting maintenance and reliability, engineering is vital to making sure customers and patients have the medicines they need, when they need them. Working with our innovative engineering team, you'll help bring medicines to the...

  • ME RTO Position in Field Engineering Pte. Ltd.

    1 week ago

    Singapore FIELD ENGINEERING PTE. LTD. Full time

    Job Title: ME RTO Position in Field Engineering Pte. Ltd.About the RoleField Engineering Pte. Ltd. is seeking a skilled Mechanical and Electrical (M&E) Resident Technical Officer (RTO) to join our team. As an M&E RTO, you will play a critical role in ensuring that construction projects are executed safely, on time, and within budget.Key Responsibilities:Site...

  • Field Service Engineer

    3 days ago

    Singapore INGERSOLL-RAND SINGAPORE ENTERPRISES PTE. LTD. Full time

    Roles & ResponsibilitiesThe Field Service Engineer is responsible for carrying out after sales field service jobs including testing & commissioning, servicing, troubleshooting and overhaul of Ingersoll Rand’s air compressor at our installed bases. He/she will require technical knowledge of compressed air systems, customer orientation and strong ownership...

  • Field Service Engineer

    2 weeks ago

    Singapore INGERSOLL-RAND SINGAPORE ENTERPRISES PTE. LTD. Full time

    Roles & ResponsibilitiesThe Field Service Engineer is responsible for carrying out after sales field service jobs including testing & commissioning, servicing, troubleshooting and overhaul of Ingersoll Rand’s air compressor at our installed bases. He/she will require technical knowledge of compressed air systems, customer orientation and strong ownership...

  • Field Service Engineer

    1 month ago

    Singapore Lam Research Full time

    The RoleLam Research is seeking a skilled Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for providing quality repair and preventive maintenance services for Lam etch/clean/deposition equipment at customer sites.Key ResponsibilitiesInstall and relocate equipment at customer sites, conducting associated start-up,...

  • Field Service Engineer

    1 month ago

    Singapore ENERSYS RESERVE POWER PTE. LTD. Full time

    Job OverviewWe are seeking a highly skilled Field Service Engineer to join our team at ENERSYS RESERVE POWER PTE. LTD. As a key member of our service team, you will be responsible for delivering top-notch technical support and maintenance services to our customers.Estimated Salary Range: $40,000 - $60,000 per annumKey Responsibilities:Perform installation...

  • Field Service Engineer

    4 days ago

    Singapore ELLIPSIZ DSS PTE. LTD. Full time

    Roles & ResponsibilitiesResponsibilities· Field service work on highly complex equipment which involves troubleshooting, diagnostic and repairing at customer wafer fab in local and overseas facility.· Knowledge of Laser and optics is beneficial.· Prepare field service reports on work activity and provide customer with supporting functions on re-occurring...

  • Field Service Engineer

    4 days ago

    Singapore ELLIPSIZ DSS PTE. LTD. Full time

    Roles & ResponsibilitiesResponsibilities· Field service work on highly complex equipment which involves troubleshooting, diagnostic and repairing at customer wafer fab in local and overseas facility.· Knowledge of Laser and optics is beneficial.· Prepare field service reports on work activity and provide customer with supporting functions on re-occurring...

  • Field Service Engineer

    2 weeks ago

    Singapore GNA ENGINEERING PTE. LTD. Full time

    Job DescriptionGNA ENGINEERING PTE. LTD. is seeking a highly skilled Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for maintaining and managing system hardware and networks at customer sites located across Singapore.The ideal candidate will have a strong background in electronics, electrical, or mechatronics...

  • Field Service Engineer

    1 week ago

    Singapore ENGGSOL PTE. LTD. Full time

    About the RoleWe are seeking a skilled Field Service Engineer to join our team at ENGGSOL PTE. LTD.

  • Field Service Engineer

    2 weeks ago

    Singapore CPMPACIFIC (PRIVATE) LIMITED Full time

    Roles & ResponsibilitiesMAIN RESPONSIBILITIES:The Field Service Engineer is responsible for providing technical field assistance in maintenance, operation, equipment installation and startup and/or shutdowns for all CPM processes. The Field Service Technician must have strong business and communications skills to establish and maintain strong relationships...

  • Field service engineer

    4 weeks ago

    Singapore Biosearch Technologies, Inc. Full time

    With manufacturing sites across the US, UK, Germany and Denmark, LGC Biosearch Technologies has plans to continue growing. We deliver mission critical genomics to our diverse customer base in molecular diagnostics, pharma/biotech and agrigenomics. Our integrated portfolio of products, services and expertise supports our purpose of Science for a Safer World...

  • Field service engineer

    4 weeks ago

    Singapore LGC Group Full time

    With manufacturing sites across the US, UK, Germany and Denmark, LGC Biosearch Technologies has plans to continue growing. We deliver mission critical genomics to our diverse customer base in molecular diagnostics, pharma/biotech and agrigenomics. Our integrated portfolio of products, services and expertise supports our purpose of Science for a Safer World...

  • Field Service Engineer

    3 days ago

    Singapore CANON MEDICAL SYSTEMS ASIA PTE. LTD. Full time

    Roles & ResponsibilitiesCanon Medical Systems Asia is a subsidiary of Canon Medical Systems Corporation, a global medical technology company that develops and produces diagnostic imaging systems, including CT, MRI, ultrasound, X-ray, and healthcare IT solutions. Canon Medical Systems Asia is based in Singapore and serves customers throughout the Asia-Pacific...

  • Field Service Engineer

    3 months ago

    Singapore CANON MEDICAL SYSTEMS ASIA PTE. LTD. Full time

    Roles & ResponsibilitiesCanon Medical Systems Asia is a subsidiary of Canon Medical Systems Corporation, a global medical technology company that develops and produces diagnostic imaging systems, including CT, MRI, ultrasound, X-ray, and healthcare IT solutions. Canon Medical Systems Asia is based in Singapore and serves customers throughout the Asia-Pacific...

  • Field Service Engineer

    4 days ago

    Singapore VEOLIA WATER TECHNOLOGIES & SOLUTIONS SINGAPORE PTE. LTD. Full time

    Roles & Responsibilities The Field Service Engineer provides direction and assistance to work group in order to meet assigned objectives. In this role you will work within defined parameters to make decisions, apply concepts to issues of moderate complexity, and resolve issues through immediate action or short-term planning Provide general technical...

  • Field Service Engineer

    4 days ago

    Singapore VEOLIA WATER TECHNOLOGIES & SOLUTIONS SINGAPORE PTE. LTD. Full time

    Roles & Responsibilities The Field Service Engineer provides direction and assistance to work group in order to meet assigned objectives. In this role you will work within defined parameters to make decisions, apply concepts to issues of moderate complexity, and resolve issues through immediate action or short-term planning Provide general technical...

  • Field Service Engineer

    2 weeks ago

    Singapore TOKYO ELECTRON SINGAPORE PTE. LTD. Full time

    TOKYO ELECTRON SINGAPORE PTE. LTD.We are seeking a highly skilled Field Service Engineer to join our team in Singapore.About the RoleAs a Field Service Engineer, you will be responsible for providing technical support and services to our customers across Singapore. Your primary focus will be on performing on-site installations, diagnoses, troubleshooting,...

  • Field service engineer

    4 weeks ago

    Singapore This Is An IT Support Group Full time

    Key Responsibilities Independently conduct key operational activities, including installation, commissioning, maintenance, and troubleshooting of Edwards products to achieve 95% First Time Fix Rate (FTFR), ensuring high levels of customer satisfaction. Adhere strictly to defined work processes, risk assessments, and Standard Operating Procedures (SOP)....