MIS Engineer

4 weeks ago


Singapore CTC GLOBAL PTE. LTD. Full time
Roles & Responsibilities

Responsibilities

  • Responsible for maintaining inventory of office assets: hardware, software, and the Teams phone systems.
  • Responsible for supporting M365, AD account creation/deletion, Endpoint protection, Break/fix requests, server patching / OS update, OS hardening, backup of servers, and replication of VMs to Azure
  • Prepare and deploy new IT equipment (laptop/desktop/VM on VMware or on Azure)
  • Manage monthly/daily backup as well as restoration upon request.
  • Manage intranet hosted in SharePoint online, print servers, file servers, AD, SolarWinds, and manage Engine Service Desk Plus
  • Manage office Facial Recognition system platform.
  • Create and maintain reports for audit and reporting (ISO 9000, 20K and 27K)
  • Update Information Security Management System documents in relation to MIS function.
  • Create and maintain operation manual and configuration document.
  • Raise purchase request for new software or hardware or renewal of license subscription.

Requirements

  • Minimum Diploma in related IT field.
  • Minimum 2 years desktop support experience in an IT department
  • Experience with Microsoft Active Directory or Microsoft 365 is preferred.
  • Experience with backup and monitoring is preferred.
  • Excellent Windows 10/11 knowledge and/or M365 knowledge
  • Proficiency in Windows Server 2019 or 2022 and GPO implementation
  • Experience in VMware administration or Nutanix.
  • Experience with SharePoint and Microsoft Forms
  • Experience in remote troubleshooting
  • HP, Dell, Lenovo, Huawei, Cisco or Fortinet equipment knowledge is plus
  • Good communication skills (training, presentations, learning)
  • Good problem resolution and analytical skills

Tell employers what skills you have

Switches
Training Presentations
Troubleshooting
Analytical Skills
Hardware
Inventory
ISO
Wireless
Telephony
Good Communication Skills
IP
Networking
Warranty
Audit
MIS
Firewalls
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