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Floor Staff Captain
4 weeks ago
Job Description :
- Coordinating daily management operations
- Delivering superior food and beverage service and maximizing customer satisfication
- Responding efficiently and accurately to restaurant customer complaints
- Organise and supervise shifts
- Able to work night shift
Requirements :
- Proven work experience or similar role
- Proven customer service experience as a supervisor
- Extensive food and beverage knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
- Strong leadership, motivational and people skills
- Acute financial management skills
Tell employers what skills you have
Excellent Communication Skills
Management Skills
Budgets
Leadership
Bistro
Ingredients
Entertainment
Financial Management
Housekeeping
Inventory
Exceptional Customer Service
Sanitation
Microsoft Word
Customer Service
Scheduling
Customer Service Experience
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