Regional Account Director
2 weeks ago
Job Descriptions
This role is client-facing and focuses on developing a positive business relationship. The key responsibilities of this role include:
- Mapping out client accounts, identifying their business units, and coordinating with regional/global teams to ensure alignment.
- Running Quarterly Business Reviews (QBRs) and ensuring they are well-prepared.
- Ensuring that every office serves the client, understands the Standard Operating Procedures (SOPs), and follows them accordingly.
- Monitoring, analysing, and distributing reports and being responsible and accountable for them.
- Conducting performance management for the reporting team.
- Regularly analyse the market and stay up-to-date with industry trends to maintain knowledge.
- Driving collaboration efforts internally by promoting and sharing best practices in the following areas:
- Client Reviews
- Strategic Business Plan
- Value add Programs
- Process Improvements
- Tender Management
- Technology Solutions
- Leading and reviewing impact and coverage analyses to identify service and opportunity gaps.
- Directing account monitoring activities by the team to ensure timely payment and collection.
- Creating and implementing business development plans with short-term and long-term objectives to be achieved by the region.
Skills and Qualifications
- Strong leadership and networking skills.
- Excellent communication and interpersonal abilities.
- In-depth knowledge of logistics and supply chain management.
- Experience with strategic planning and execution.
- Ability to analyse data and market trends.
- Proficiency in performance management and team development.
- Familiarity with financial reporting and budgeting.
- Adept at problem-solving and decision-making.
Education and Experience
- Bachelor’s degree in Business, Logistics, or related field.
- Minimum of 5-7 years experience in a senior management role within the logistics industry.
Tell employers what skills you have
Strategic Planning
Leadership
Operational Excellence
Team Development
Technology Solutions
Networking
Change Control
Supply Chain Management
Tender Management
Directing
Performance Management
Mapping
Financial Reporting
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