Regional Account Director

3 weeks ago


Singapore Crane Worldwide Logistics (s) Pte. Ltd. Full time

Job Descriptions

This role is client-facing and focuses on developing a positive business relationship. The key responsibilities of this role include:

  • Mapping out client accounts, identifying their business units, and coordinating with regional/global teams to ensure alignment.
  • Running Quarterly Business Reviews (QBRs) and ensuring they are well-prepared.
  • Ensuring that every office serves the client, understands the Standard Operating Procedures (SOPs), and follows them accordingly.
  • Monitoring, analysing, and distributing reports and being responsible and accountable for them.
  • Conducting performance management for the reporting team.
  • Regularly analyse the market and stay up-to-date with industry trends to maintain knowledge.
  • Driving collaboration efforts internally by promoting and sharing best practices in the following areas:

- Client Reviews
- Strategic Business Plan
- Value add Programs
- Process Improvements
- Tender Management
- Technology Solutions

  • Leading and reviewing impact and coverage analyses to identify service and opportunity gaps.
  • Directing account monitoring activities by the team to ensure timely payment and collection.
  • Creating and implementing business development plans with short-term and long-term objectives to be achieved by the region.

Skills and Qualifications

  • Strong leadership and networking skills.
  • Excellent communication and interpersonal abilities.
  • In-depth knowledge of logistics and supply chain management.
  • Experience with strategic planning and execution.
  • Ability to analyse data and market trends.
  • Proficiency in performance management and team development.
  • Familiarity with financial reporting and budgeting.
  • Adept at problem-solving and decision-making.

Education and Experience

  • Bachelor's degree in Business, Logistics, or related field.
  • Minimum of 5-7 years experience in a senior management role within the logistics industry.


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