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TikTok Data Center Security Operations
4 weeks ago
Job Description:
- Work in customer’s leased or owned Data centers, Customer operated Warehouse spaces, and other areas as designated, providing on site Security support.
- Hands-on involvement for assigned data center activities such as: conducting daily site walks, diagnosing security hardware issues and reporting findings for immediate escalation.
- Conduct inspections via provided forms of Critical spaces within the Data Center, including Data Halls, Storage Rooms, loading docs, and other areas as assigned.
- Support security & safety incidents as a first responder, documenting findings and providing written reports.
- Support high value/high priority rack moves and deployments, as a security overviewer.
- Participates in the site safety compliance program by reporting violations.
- Participating in physical audits for data center infrastructure.
- Serve as primary responder for security related incidents at site.
- Participate in developing site related processes & standard operating procedures (SOPs)
- 100% onsite support with no remote work
- Ability to work with multiple crossfunctional teams such as Data Center Operations, Logistics, Safety, XOC, etc.
- Follow specific task instructions and provide necessary reporting.
Skills and Qualifications:
- Ability to flex schedule as needed, including ability to work weekends, nights, holidays, as needed.
- Working knowledge or experience operating in a Data Center environment.
- Experience in report writing and incident response ;
- Strong troubleshooting and communication skills to be able to analyze hardware and software problems; research and resolve complex issues; and interface with customers, manufacturers, and technical support staff.
- Ability to travel between assigned locations, including Data Centers, Warehouses, etc. as needed.
- Valid driver's license, with reliable transportation.
- Ability to stand or walk for extended periods of time with minimum rest or breaks.
- Experience with Security Device Structure, specifically tier 1 responder.
- Previous Security and/or Safety experience desired.
- Knowledge of Data Center Safety and Security practice.
- COLO experience desired.
Tell employers what skills you have
Information Security
Report Writing
Security Operations
Troubleshooting
Hardware
Cyber Security
Data Center
Risk Management
Compliance
Transportation
Audits
Communication Skills
Audit
CISSP
First Responder
Technical Support
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