Customer Service Officer
3 months ago
Responsibilities
- Communicating with customers through various channels
- Promote our products and services to new and existing clients through a pro-active approach
- Responding promptly to customer inquiries.
- Acknowledging and resolving customer complaints.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support
- Other projects as assigned
Requirements
- Minimum “O” Level
- Entry Level are welcome to apply (Training provided)
- Possess service attitude and enjoy dealing with customers over the phone
- Willing to work in the West area
The level of appointment offered will commensurate with candidate's experience.
Interested applicants are invited to apply with your detailed resume via the “Apply Now” button below.
We thank you for your interest and regret that only shortlisted candidates will be notified.
Tell employers what skills you have
Microsoft Office
Microsoft Excel
Customer Support
Interpersonal Skills
Administration
Data Entry
Good Communication Skills
Freight
Communication Skills
Customer Satisfaction
Team Player
Microsoft Word
Customer Service
Shipping
Customer Service Experience
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