E-commerce Executive
3 days ago
Roles & Responsibilities
E-commerce Operations:
Process and ship out daily orders accurately and on time.
Provide good customer service through after-sales tips and answering enquiries on time.
Closely monitor stock levels and highlight to the team if there is a need to restock items.
Assist with purchasing new stocks and materials where necessary.
Arrange production schedule and schedule part-time packers as required.
Submit monthly Shopee and Lazada campaigns on time, to ensure we participate in mega and category campaigns such as 11.11, 25.11, home & living sale etc.
Liaise closely with Shopee/Lazada account manager to resolves platforms issues as required.
Keep track of competitor products, promotions and sales performance.
E-commerce Development:
Research and propose ways to improve/grow our e-commerce business.
Research new products to be offered on our store.
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