eCommerce Digital Marketing Executive
2 weeks ago
About us
Chow Tai Fook Jewellery Group Limited (the “Group”; SEHK stock code: 1929) was listed on the Main Board of The Stock Exchange of Hong Kong in December 2011. With an extensive retail network in China, Japan, Korea, Southeast Asia, the United States and Canada, as well as a fast-growing smart retail business, the Group is implementing effective online-to-offline (“O2O”) strategies to succeed in today’s omni-channel retail environment. In line with the growth, we are looking for talents to join our organization.
What you will be responsible for:
- Manages product listings on all marketplaces, not limited to pricing and physical inventory management, ensuring accurate physical stock count.
- Manage digital marketing initiatives with content management: website, mobile & social media.
- Liaise with all CTF retail outlets on the latest products and specifications of the products.
- Monitor and analyse sales performance on the various marketplaces, driving sales strategies to improve revenue growth.
- Enhance customer experience and loyalty through proposing targeted promotions and content.
- Attend to customer enquiries, reviews, and product feedback professionally and promptly.
- Coordinate the upload of new products to the e-commerce platform, ensuring accurate and compelling product descriptions, images, and specifications.
- Generate data driven reports on customers’ behaviours and preferences, proposing improvements.
- Ensure products are packed and shipped in accordance with SOP.
We might be a potential match if you have/are:
- Bachelor’s degree in marketing, Business, or a related field.
- At least 2 years’ experience in e-commerce operations.
- Familiarity with e-commerce platforms & marketplaces, content management systems, and analytics tools (Google Analytics, SEO / SEM, HTML / CSS) is preferred.
- Knowledge in using Photoshop and illustrator will be an advantage.
- Strong analytical skills and attention to detail.
- Excellent written and verbal communication skills. Experience in copywriting will be advantageous.
Tell employers what skills you have
SEM
Analytical Skills
Customer Experience
Social Media
HTML
Content Management
eCommerce
Inventory Management
Attention to Detail
Digital Marketing
Illustrator
Copywriting
eCommerce tools
ecommerce site
Google Analytics
SEO
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