Restaurant Manager

1 month ago


Singapore 35 EMBER PTE. LTD. Full time
Roles & Responsibilities

The restaurant:

Nestled in the heart of Singapore between the vibrant Singapore Chinatown and the lively Clarke Quay, born of wood and fire, Ember is a striking new experience that is designed to take guests on a culinary journey that explores the very heart of cooking—the open flame.


About the Role

We are looking for a Restaurant Manager to manage the business, people and strive for excellence in every detail of the operations. You must be someone who love to interact with guests, a sharp eye in identifying the service gaps and improvements and a strong passion for F&B.


Job Duties:

· Familiar the whole floor operation. Able to carry out the role of every floor position. (Host, server, cashier and others)

· Display Leadership to create a motivated working environment for the team.

· Bring the best dining experience to the guests while coordinating daily Front of the House and Back of the House operations.

· Project and set monthly KPI

· Respond efficiently and accurately to customer complaints, taking personal responsibility and initiative to resolve issues.

· Regularly review product quality and research new vendors

· Organize and supervise shifts

· Appraise staff performance and provide feedback to improve productivity

· Ensure compliance with sanitation and safety regulations according to government regulations.

· Control operational costs and identify measures to cut waste

· Generate reports on weekly, monthly and annual revenues and expenses

· Promote the brand in the local community through word-of-mouth and restaurant events

· Train new and current employees on proper customer service practices

· Lead in implementing policies and protocols that will maintain future restaurant operations


Job requirements

· At least 3 years in a managerial position in F&B industry

· Motivated (Leadership), result-oriented(result-driven) and a fast learner

· Good organizational and planning abilities

· Excellent interpersonal and communication skills

· Positive attitude with ability to influence and lead

· Computer literate and with excellent interpersonal skills




Tell employers what skills you have

Coaching
Leadership
Quality Control
Cooking
Interpersonal Skills
Food Quality
Inventory
Purchasing
Sanitation
Compliance
Communication Skills
Customer Satisfaction
Customer Service
Cut

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