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Spa Receptionist

2 months ago

Singapore THE RITZ-CARLTON, MILLENIA SINGAPORE Full time
Roles & Responsibilities

Primary responsibility is to welcome, assist and inform customers within the spa but not limited to, retail, membership, beauty & massage services, fitness programs and pool. The Spa Receptionist will handle customers for check in procedure, treatment reservation and check out. He/She will also be in charge of guiding and recommending the most appropriate treatment to their needs and customize the guest experience. He/she will focus on continuous improvement through the reductions of defects, increasing guest satisfaction and maximizing guest satisfaction, spa therapists proficiency and spa reservation profitability. The Gold Standards will be understood and practiced on a daily basis. The Spa Receptionist will also collect and update customer data base and protect information’s confidentiality.



Tell employers what skills you have

Microsoft Office
Secondary Education
Interpersonal Skills
Treatment
Inventory
Fitness
Spa
Approachable
Gold
Cashiering
Customer Service
Scheduling
Able To Work Independently
Hospitality