Drupal Operation Support Engineer

Found in: Talent SG 2A C2 - 2 weeks ago

Singapore HYPERSCAL SOLUTIONS PTE. LTD. Full time
Roles & Responsibilities

COMPANY DESCRIPTION

Mediacorp is Singapore's largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

As a Drupal Operation Support Engineer, you will perform 1st level support to our Digital properties. You will handle accounts and access provisioning, provide timely update to stakeholders, custodians and escalate to different teams for different priority issues meeting Service Level Agreement and to follow through the issues till resolution. Taking ownership of the issues reported, diagnose, and look into solving problems efficiently and thoroughly and have a mind to recover the service soonest possible to the Business teams.

Responsibilities

  • Ongoing review of the monitoring to look out for any abnormality or improvement and work with internal/external teams to resolve or enhance the proactive monitoring
  • Enhancing and maintaining knowledge-based documentation covering troubleshooting and problem resolution steps
  • Participate actively in standup meeting and to share impending issues and provide suggestion, correction/preventive measures to Technical teams to fix
  • Contribute excellence in a highly collaborative, team-oriented environment. Work with inter teams and vendors to support the Digital properties, manage the resolution of tasks/issues and improve the site infrastructure and resiliency
  • Perform triage, identify root causes, corrective/preventive measures and provide workarounds or temporary solution to recover the service/site and be proactive of issues and configure and setup alerts where necessary to improve sites monitoring.
QUALIFICATIONS
  • Bachelor's Degree in Computer Science/related fields or equivalent with at least 5 working years of experience in Drupal, PHP, JavaScript, and HTML skills
  • Prior hands on experience on Drupal 8 and VueJS for at least 3 years
  • Familiar with Drupal installations and competence with a wide range of web development technologies (HTML, JavaScript, CSS, XML, XSL T, JSP/Servlets) and frameworks (Drupal and Spring)
  • Experience with a wide range of PHP content management systems, MVC frameworks, Jira and confluence, Linux - Command Line and Git, command line scripting experience with Perl or Bourne Shell or BASH, mySQL replication, backup, and query optimization, Cloud Architecture and CDN configurations
  • Candidates with ongoing involvement in the larger Drupal community and knowledge with Site24x7, Splunk, New Relic, Opsgenie will be an advantage
  • Knowledge of deploying on Acquia Drupal Environment and familiarity with CDNs, Memcached and Varnish
  • Work in shift duties, perform 24x7 on-call standby duties and/or duties beyond normal working hours
Please note that your application will be sent to and reviewed by the direct employer - Mediacorp Pte. Ltd.
Tell employers what skills you have

Security Clearance
Integration
Test Equipment
Leadership
Troubleshooting
Microsoft Office
Security
Process Improvement
Computer Hardware
Program Management
Project Management
Networking
Engineering
Training
Customer Service
Manufacturing
Electronics
Testing

  • System Engineer

    1 week ago

    Singapore SingTel Full time

    Job Description :The System Engineer is responsible to provide operational support to system infrastructure, support to the clients and resolution of technical issues and conducting root cause analysis. He is also required to manage change request through changes requests processes including requirement gathering, impact analysis, design, testing to...

  • Ground Equipment Operator

    1 week ago

    Singapore Singapore Aero Support Services Pte. Ltd. Full time

    Job DescriptionPerform water and lavatory servicing to all types of aircraft.Provide and operate full ground support equipment such as ground power units, air-start, air conditioning units and Brake Cooling Unit.Operate Conventionally and Towbarless Airtug for Pushback and Towing on all types of aircraft.Performs Equipment preventative and routine...

  • Operations Support

    2 weeks ago

    Singapore Coventry Enterprises (singapore) Pte. Ltd. Full time

    About UsCoventry Enterprises Singapore is a company owned by Coventry University Enterprises, the commercial subsidiary of Coventry University, one of the UK's fastest growing and most successful business focused universities.Coventry University Enterprises has an enviable track record in the commercial application of Serious Games technology and has won a...

  • Support Engineer

    1 week ago

    Singapore Upper Spring Consulting Pte. Ltd. Full time

    We are representing our client (A Software Engineering Firm) to look for IT Support Engineer to complement their existing team. The IT engineer is responsible for day to day operation of Premise Exchange and O365 services. Ensuring high-availability and uninterrupted 24/7 messaging services for the company. He will reports to the Messaging and Mobility...

  • Operations Support

    Found in: Talent SG 2A C2 - 2 weeks ago

    Singapore COVENTRY ENTERPRISES (SINGAPORE) PTE. LTD. Full time

    Roles & ResponsibilitiesAbout UsCoventry Enterprises Singapore is a company owned by Coventry University Enterprises, the commercial subsidiary of Coventry University, one of the UK’s fastest growing and most successful business focused universities.Coventry University Enterprises has an enviable track record in the commercial application of Serious Games...

  • System Engineer

    Found in: beBee S SG - 4 weeks ago

    Singapore Singtel Group Full time

    The System Engineer is responsible to provide operational support to system infrastructure, support to the clients and resolution of technical issues and conducting root cause analysis. He is also required to manage change request through changes requests processes including requirement gathering, impact analysis, design, testing to integrate the change to...

  • System Engineer

    Found in: beBee S SG - 3 weeks ago

    Singapore Singtel Group Full time

    The System Engineer is responsible to provide operational support to system infrastructure, support to the clients and resolution of technical issues and conducting root cause analysis. He is also required to manage change request through changes requests processes including requirement gathering, impact analysis, design, testing to integrate the change to...

  • Support Engineer

    Found in: Talent SG 2A C2 - 1 week ago

    Singapore UPPER SPRING CONSULTING PTE. LTD. Full time

    Roles & ResponsibilitiesWe are representing our client (A Software Engineering Firm) to look for IT Support Engineer to complement their existing team. The IT engineer is responsible for day to day operation of Premise Exchange and O365 services. Ensuring high-availability and uninterrupted 24/7 messaging services for the company. He will reports to the...

  • Operations Support Engineer

    Found in: Talent SG 2A C2 - 2 weeks ago

    Singapore FENIX ONE PTE. LTD. Full time

    Roles & ResponsibilitiesSummary / Purpose of Position:Work with our technology and trading teams to support development and improvement of our trading platform and operations.Essential Duties & Responsibilities for this Position Act as the first line of defense for issues arising in production. Monitor and improve system startup, operation, and batch jobs,...

  • IT Support Engineer

    Found in: Talent SG 2A C2 - 1 week ago

    Singapore MIZUHO RESEARCH & TECHNOLOGIES ASIA PTE. LTD. Full time

    Roles & ResponsibilitiesJob Responsibilities Manage information security and networks, including upgrade and install new hardware and software, perform troubleshooting to solve IT issues, and maintaining network and servers. Installing and configuring computer hardware, software, systems, networks, printers and scanners. Setting up accounts for new...

  • Senior Assistant Manager/Manager

    1 week ago

    Singapore Singapore Institute of Technology Full time

    You are responsible for the planning, development and maintenance of the Institute's websites. You will oversee the website architecture and functionalities and work with stakeholder departments as needed for each project. Work closely with Digital Transformation Office and IT department regarding web strategy, technology support, implementation and website...

  • Operations Support Engineer

    1 week ago

    Singapore Fenix One Pte. Ltd. Full time

    Summary / Purpose of Position:Work with our technology and trading teams to support development and improvement of our trading platform and operations.Essential Duties & Responsibilities for this PositionAct as the first line of defense for issues arising in production.Monitor and improve system startup, operation, and batch jobs, respond to failures, and...

  • Ground Support Equipment Mechanic

    Found in: Talent SG 2A C2 - 1 week ago

    Singapore SINGAPORE AERO SUPPORT SERVICES PTE. LTD. Full time

    Roles & ResponsibilitiesJob Description Repair of non-motorised equipment such as maintenance steps, hydraulic carts, nitrogen carts, etc. Perform preventive and corrective maintenance in accordance with approved documents Ensure proper and accurate details filled up and signed off on job card and task sheets upon completion of work Ensure equipment is...

  • Ground Support Equipment Mechanic

    1 week ago

    Singapore Singapore Aero Support Services Pte. Ltd. Full time

    Job DescriptionRepair of non-motorised equipment such as maintenance steps, hydraulic carts, nitrogen carts, etc.Perform preventive and corrective maintenance in accordance with approved documentsEnsure proper and accurate details filled up and signed off on job card and task sheets upon completion of workEnsure equipment is in working/serviceable condition...

  • IT Support Engineer

    Found in: Talent SG 2A C2 - 7 hours ago

    Singapore MICROBIT INFORMATION SYSTEMS PTE LTD Full time

    Roles & ResponsibilitiesThe primary responsibility of the IT Support Engineer is to build and provide support for server, workstations and storage equipment. · Provide first level troubleshooting of devices, maintenance of laptops and tablets· Installation and configuration of operating systems and softwares for users· Assist users on operating system,...

  • IT Support Engineer

    1 week ago

    Singapore Mizuho Research & Technologies Asia Pte. Ltd. Full time

    Job Responsibilities Manage information security and networks, including upgrade and install new hardware and software, perform troubleshooting to solve IT issues, and maintaining network and servers.Installing and configuring computer hardware, software, systems, networks, printers and scanners.Setting up accounts for new users and perform access control...

  • IT & Operations Support Specialist

    2 weeks ago

    Singapore Coventry Enterprises (singapore) Pte. Ltd. Full time

    About UsCoventry Enterprises Singapore is a company owned by Coventry University Enterprises, the commercial subsidiary of Coventry University, one of the UK's fastest growing and most successful business focused universities.Coventry University Enterprises has an enviable track record in the commercial application of Serious Games technology and has won a...

  • Junior Operations Support

    1 week ago

    Singapore Anotech Energy Singapore Pte. Ltd. Full time

    As a Junior Operations Support, you will be responsible for assisting with operations for the ServiceNow platforms. This function includes overseeing the platform's day-to-day operations, guaranteeing system stability, and providing user reports.Responsibilities:Operations Support. Be responsible for Operations of our ServiceNow Platforms, accordingly to our...

  • Operation Engineer

    Found in: Talent SG 2A C2 - 2 weeks ago

    Singapore ASAHI KASEI SYNTHETIC RUBBER SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesJob Description1. Support in implementation and participate in the continuous improvement effort in the areas of Safety, Quality, Environment and Health Management System (for example SS506 part 3, ISO 9001, ISO14001, OHSAS 18001, IATF 16949).2. To have a legal obligation to act in a responsible manner for the safety of themselves and...

  • Operation Engineer

    Found in: Talent SG 2A C2 - 1 week ago

    Singapore KC HR PTE. LTD. Full time

    Roles & ResponsibilitiesGeneral Scope: Support in implementation and participate in the continuous improvement effort in the areas of Safety, Quality, Environment and Health Management System (for example SS506 part 3, ISO 9001, ISO14001, OHSAS 18001, IATF 16949). To have a legal obligation to act in a responsible manner for the safety of themselves and...