IT Service Center

2 days ago


Singapore SMART FORTE CONSULTING LLP Full time
Roles & Responsibilities

  • Oversee the daily operations of Service Center and ensure compliance with proper process
  • Plan resources for Service Center
  • Be point of escalation.
  • Assist in handling walk in customer.
  • Prepare weekly and monthly report.

Job Requirements

  • Diploma / Nitec in Information Technology, Computer Engineering or related field
  • 1 year of working experience as a Supervisor
  • Familiar with Service Center (SC) Operations / IT Operations
  • Good leadership and supervisory skills
  • Good communication skills
  • Monday - Friday (9am to 6pm) / Alternate Saturday (9am to 1pm)
  • Work location at CT Hub (Kallang)
  • Salary $2600 to $3800

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.


Tell employers what skills you have

Store Operations
IT Operations Management
IT Service Management
Leadership
Service Management
Customer Support
Shared Service Center
Escalation Management
Supervisory Skills
Customer Care
IT Operations
Compliance
Good Communication Skills
Team Management
Information Technology and Services industry
Reports
Escalation point

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