Service Engineer Technical Support, Consultation, Testing, Validation

1 week ago


Singapore TRUST RECRUIT PTE. LTD. Full time
Roles & Responsibilities

Job Responsibilities:

Pre Sale Engineering Support

  • Technical Support and Consultation
    Offer pre-sale technical advice to customers, understanding their requirements and recommending suitable product options. Provide in-depth product knowledge, including specifications, performance details, and features. Evaluate customer needs, such as vessel type, operating conditions, and fuel types, to suggest customized products, including engine, control system, and stern arrangement adjustments. Develop technical documentation, presentations, and proposals for potential customers, highlighting the products' advantages and competitive benefits.
  • Regulatory Compliance
    Ensure compliance with emissions and environmental regulations, as well as classification society and flag state requirements.
  • Testing and Validation
    Perform functional testing under various operational conditions, including load, endurance, and fuel consumption tests.
  • Cost Estimation and Financial Planning
    Provide cost estimates and financial planning support based on life-cycle analysis.
  • Technical Documentation
    Prepare engine manuals that cover installation, commissioning, and routine maintenance procedures.
  • Client Communication, Cross-Functional Collaboration & Negotiation Support
  • Sales Process Involvement
    Assess whether the products or services meet the client's needs.
  • Bid & Proposal Assistance
    Support bid and proposal development by ensuring technical accuracy, cost estimation, timelines, and product configurations are addressed.
  • Market Research and Competitor Analysis

After- Sales support and Service

  • Service Network, spare parts availability & warranty terms.
  • Customer Training
  • Share insights and Industrial best practices with both the sales team and after sale service team to increase overall technical knowledge.

Requirements:

  • Education: Minimum Diploma in Engineering Or related field.
  • Experience: At least 2 years of hands-on experience in a relevant engineering position.
  • Skills: Strong communication skills, with a focus on customer service, presentation abilities, and problem-solving expertise.
  • Travel Requirements: Must be willing to travel or be stationed at an assigned location for extended periods.

HOW TO APPLY:

Interested applicants, please click on "Apply Now" and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

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Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Nyon Hock Sen
EA Personnel Reg No: R24124070

Tell employers what skills you have

Product Knowledge
Negotiation
Market Research
Technical Documentation
Field Service
Preventive Maintenance
Regulatory Compliance
Financial Planning
Presales
Sales Process
Estimates
After Sales Support
Warranty
Engineering Support
Customer Satisfaction
Team Player
Commissioning
Presentation Abilities
Calibration
Technical Support
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