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Network Engineer(L1)

4 weeks ago

Singapore RAPSYS TECHNOLOGIES PTE. LTD. Full time
Roles & Responsibilities

Role : Network Engineer(L1)


JD:

Shift: 12 Hours Onsite Shift

Work Location: Tuas

Responsibilities:

  • Network Monitoring and Maintenance:
  • Continuously monitor the organization's network infrastructure.
  • Utilize various monitoring tools to track performance and identify anomalies.
  • Incident Detection and Response:
  • Perform network triage immediately upon notification of disruptions.
  • Follow predefined protocols and SLA to mitigate impact and minimize downtime.
  • Troubleshooting and Issue Resolution:
  • Investigate root causes and resolve problems promptly.
  • Escalate to Level 2 support if troubleshooting is inconclusive.
  • Alerting and Escalation:
  • Set up alerting systems for network anomalies.
  • Log support tickets and follow-up for resolution with vendors.
  • Documentation:
  • Maintain up-to-date documentation for effective network management.
  • Record network diagrams, configurations, incidents, and resolutions.
  • Coordination and Communication:
  • Coordinate activities with internal and external stakeholders.
  • Ensure transparent communication and efficient incident management.
  • Security Monitoring:
  • Monitor network security and identify potential threats.
  • Assist in responding to and mitigating security threats.



Tell employers what skills you have

Switches
OSPF
Network Management
Troubleshooting
CCNA
CCNP
Routing
Wireless
Networking
Routers
WAN
Network Security
VPN
Incident Management
BGP
Firewalls

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