vp, application support

4 weeks ago


Singapore RANDSTAD PTE. LIMITED Full time
Roles & Responsibilities

about the role

-Oversee daily operational tasks and production support for front and middle office applications

-Address inquiries from all stakeholders, such as Front Office users, operations, and corporate functions

-Organize and lead regular meetings with application and infrastructure vendors to monitor service levels and ensure user expectations are met.

-Ensure the team adheres to ITIL standards, including incident, problem, and change management.

-Ensure compliance with IT Policies and Procedures, and update them as necessary.

-Maintain and regularly update all operational procedures, troubleshooting guidelines, and user FAQs.

-Guide and mentor junior members in the team

-Participate in business continuity planning, including BCP drills with business users.


skills and experience required
-At least 5 years of IT support experience within the financial industry, preferably with fixed income experience
- Murex support knowledge is required
- Preferably with prior support knowledge/experience on ION and Bloomberg in Fixed Income


To apply online please use the apply function, alternatively you may contact Chloe Chen at chloe.chen(@)randstad.com.sg. (EA: 94C3609 /R1768253)


Tell employers what skills you have

Front Office
Bloomberg
Troubleshooting
Middle Office
Change Management
Front office trading
Compliance
Application Support
ITIL
Business Continuity Planning
Fixed Income
Murex

  • Singapore RANDSTAD PTE. LIMITED Full time

    Position: IT Support Specialist at XYZ Financial ServicesOversee daily operational tasks and production support for front and middle office applicationsAddress inquiries from stakeholders like Front Office users, operations, and corporate functionsOrganize and lead regular meetings with application and infrastructure vendors to monitor service levelsEnsure...

  • Accountant

    2 weeks ago


    Singapore VP Bank Ltd Singapore Branch Full time

    VP Bank Ltd was founded in 1956 and, with over 1'000 employees, ranks amongst the largest banks in Liechtenstein. VP Bank is present with offices in Vaduz, Zurich, Luxembourg, Singapore, Hong Kong and Road Town (British Virgin Islands). Its core competencies include the development of tailor-made financial solutions for intermediaries and private individuals...


  • Singapore DBS Bank Limited Full time

    Business Function Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business...


  • Singapore KnowBe4 Full time

    About KnowBe4KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.Fortune has...

  • Application Support

    1 month ago


    Singapore Gravitas Recruitment Group Full time

    Attention Application Support professionals One of APACS fastest growing Hedge Fund is looking for an Application Support Engineer to manage their 3rd party/vendor application stacks.You will be coming in with 5+ years of application support background with essential experience in SAAS/DevOps/AWS. As a pivotal member of the Engineering Support team, you will...

  • Application Support

    4 weeks ago


    Singapore Gravitas Recruitment Group Full time

    Attention Application Support professionals One of APACS fastest growing Hedge Fund is looking for an Application Support Engineer to manage their 3rd party/vendor application stacks.You will be coming in with 5+ years of application support background with essential experience in SAAS/DevOps/AWS. As a pivotal member of the Engineering Support team, you will...

  • Application Support

    2 weeks ago


    Singapore NTT DATA SINGAPORE PTE. LTD. Full time

    About the Job: This is an opportunity as an Application Support Specialist at a prominent financial institution located at Marina Bay Financial Centre. If you have a passion for ensuring seamless operation of Java/Web-based applications and enjoy providing support to business users, this role is perfect for you.Benefits:Renewable contract with potential for...


  • Singapore WilsonHCG Singapore Full time

    WilsonHCG Singapore SingaporePosted 3 hours ago Hybrid Permanent competitive benefits A leading bank is looking to hire VP Compliance to focuss on regulatory advisory across businesses.A leading bank is looking to hire VP Compliance to focuss on regulatory advisory across businesses. You will be responsible for the following Provide compliance advisory...

  • Application Support

    4 weeks ago


    Singapore RAPSYS TECHNOLOGIES PTE. LTD. Full time

    Roles & Responsibilitiesworking hours - 8-5pm, 9-6,pm 10-7 pm (3 working timings), weekend deployment if needed .On call support at night sometimes .application support with java exp or java developers open to do app support.Job Description for Role of Application Support (ILMS/ILMA/SDWT/EDOC)Role and Responsibility:To provide quality day-to-day Production...

  • Application Support

    2 weeks ago


    Singapore RAPSYS TECHNOLOGIES PTE. LTD. Full time

    Roles & Responsibilitiesworking hours - 8-5pm, 9-6,pm 10-7 pm (3 working timings), weekend deployment if needed .On call support at night sometimes .application support with java exp or java developers open to do app support.Job Description for Role of Application Support (ILMS/ILMA/SDWT/EDOC)Role and Responsibility:To provide quality day-to-day Production...

  • Application Support

    4 weeks ago


    Singapore RAPSYS TECHNOLOGIES PTE. LTD. Full time

    Roles & Responsibilitiesworking hours - 8-5pm, 9-6,pm 10-7 pm (3 working timings), weekend deployment if needed .On call support at night sometimes .application support with java exp or java developers open to do app support.Job Description for Role of Application Support (ILMS/ILMA/SDWT/EDOC)Role and Responsibility:To provide quality day-to-day Production...

  • Application Support

    2 weeks ago


    Singapore ASTEK SINGAPORE INNOVATION TECHNOLOGY PTE. LTD. Full time

    Application SupportASTEK has been providing IT and Engineering solutions for some of the world's largest industrial and services groups for more than 35 years with 7200 passionate experts in 22 countries throughout Europe, APAC, Middle East and the AmericasCurrently, we are looking for Application Support which would be based in SingaporeJob description...


  • Singapore Ambition Full time

    TitleRegulatory Advisory Compliance, VPDescriptionOur client is a well-established asset management firm, looking for an "Regulatory Advisory Compliance, VP" for their compliance & legal team in Singapore.Responsibilities:Working Location: Central Singapore Monitor and ensure compliance with legal and regulatory requirements across the company's investment,...


  • Singapore DBS Bank Limited Full time

    SVP/VP, Strategic Advisory (M&A), Institutional Banking GroupBusiness Function Corporate and Investment Banking provides corporate customers with a full range of commercial banking products and services, including cash management services, current accounts, time deposits, trade finance, working capital finance, term loans and foreign exchange. Through our...


  • Singapore DBS Bank Limited Full time

    Business Function Corporate and Investment Banking provides corporate customers with a full range of commercial banking products and services, including cash management services, current accounts, time deposits, trade finance, working capital finance, term loans and foreign exchange. Through our continued commitment, DBS has cultivated long-standing...

  • Application Support

    4 weeks ago


    Singapore ABS CONNECT PTE. LTD. Full time

    Roles & Responsibilities Possessing specialist knowledge of operating systems, devices, applications, and software Providing technical support to teams within the organization, and to external clients when required Assisting with systems integrations Managing ticketed query system and ensuring a comprehensive database of queries and resolutions is kept...

  • Application Support

    2 weeks ago


    Singapore ABS CONNECT PTE. LTD. Full time

    Roles & ResponsibilitiesPossessing specialist knowledge of operating systems, devices, applications, and software Providing technical support to teams within the organization, and to external clients when required Assisting with systems integrations Managing ticketed query system and ensuring a comprehensive database of queries and resolutions is kept up to...

  • Application Support

    2 weeks ago


    Singapore MATRIX PROCESS AUTOMATION PTE. LTD. Full time

    Roles & ResponsibilitiesBatch scheduling and monitoringAS400 operating systemRPG programmingControl language programmingMidasPlus/core banking (GL, dealing, lending, GL, SWIFT messages) application knowledgeMessage queue and protocol in inter system exchange3 to 5 years hands-on experience in application support with experience in system setup, environments,...


  • Singapore BEATHCHAPMAN (PTE. LTD.) Full time

    Roles & Responsibilities Industry: Banking, permanent position at AVP-VP level Open to generalists in various sectors such as Renewable Energy, Power, Utilities, Transport, Infrastructure, Oil & Gas What you'll be doing: Supporting MD in all aspects of Project Finance deals Assisting with deal origination, structuring, risk analysis, and financing...


  • Singapore DBS Bank Limited Full time

    VP, Lead Software Engineer (Gen AI Platform), Data Technology, Technology & Operations VP, Lead Software Engineer (Gen AI Platform), Data Technology, Technology & Operations DBS Bank Limited Singapore Posted 13 hours ago Permanent Competitive VP, Lead Software Engineer (Gen AI Platform), Data Technology, Technology & Operations Business FunctionGroup...