Application Support

1 week ago

Singapore RAPSYS TECHNOLOGIES PTE. LTD. Full time
Roles & Responsibilities

working hours - 8-5pm, 9-6,pm 10-7 pm (3 working timings), weekend deployment if needed .

On call support at night sometimes .

application support with java exp or java developers open to do app support.

Job Description for Role of Application Support (ILMS/ILMA/SDWT/EDOC)

Role and Responsibility:

To provide quality day-to-day Production support for Java/Web-based application for TLM/Funding business users with near real-time projection of banks Nostro positions thru cashflows from various internal systems of the bank (like Finacle, IMEX, IPE, Murex, Avaloq...); Providing Standardized Nostro fund reporting processes across all locations and fulfilling regulatory reporting requirements under Basel 3 for intraday liquidity risk monitoring and matching with actual cashflows from nostro agents (thru SAA). Analytics and Business Intelligence (BI) tool are also available for business users to perform analysis as well as projections.

To coordinate and support infrastructure maintenance activities.

To manage implementations of new application releases, adhering to the best practices of the release management process.

To work closely and communicating effectively with various partners such as Peer Application Teams, Infrastructure, Vendors, Security and Change teams, to provide seamless support for the business.

To manage Production issues by responding in a timely manner in accordance with the Service Level Agreement with the Business.

To enhance existing support process to maintain/improve service level & quality.

Optimize applications for best performance and scalability.


• Design and development of automation scripts/interfaces between application systems


• Writing high-quality source code and delivering the automation scripts/interfaces within a tight deadline


• Communicate, manage and mitigate system issues and risks


• Troubleshooting and fixing bugs

Continuously improve and evolve comprehensive DevOps practices including Continuous Integration/ Continuous Deployment, Release Automation, Blue & Green/ Canary deployments, appropriate application telemetry, and observability

Skills and Experience Required:

At least 2 years working in an Application Support Environment.

Core technical competency required:


•Linux; Unix/Python Shell Scripting


•SQL, preferably in MariaDB/MySQL


•Java programming

Good to have experience:


•Application Server: JBoss


•Middleware: IBM MQ, Apache ServiceMix, Active MQ


•OpenShift


•QlikSense/Tableau


•TLM/CMS platforms with tools like Smartstudio, TLM Control, Smart schema, Process Designer & Webconnect

Hands-on working knowledge on DevOps tools for Source Control (Git, Bitbucket), Continuous Integration (Jenkins, Maven), Continuous Delivery (CA Release Automation)

Understand microservices running on Openshift or AWS, elasticsearch, service monitoring on the cloud, PaaS environment such as Kubernetes.

Understand JSON, JSP, Servlet, and working knowledge for Java Restful API.

Strong technical skills

Strong analytical and problem-solving skills.

Ability to perform impact analysis in a structured manner.

Good verbal & written communication skills.

Ability to work independently and under pressure.

With a keen interest in providing high service quality and familiar with the demand of a 24x7 support environment.

Basic understanding of Swift message knowledge would be good.

Experience in application implementation projects in financial institutions would be advantageous.

Tell employers what skills you have

Troubleshooting
JSP
Ability To Work Independently
Release Management
Scripting
Service Level
Maven
SQL
Application Support
Pressure
Telemetry
TLM
Java
Linux

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