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Calypso Application Support Programmer
1 month ago
About the Role
We are looking for a dedicated and resourceful Calypso Application Support Programmer to join our team. This role focuses on defining and implementing application monitoring solutions, providing Level 2 support for Calypso applications, and managing incidents and requests to ensure operational efficiency.
The ideal candidate will have experience with Calypso version 16, a solid understanding of financial assets and the trade lifecycle, and foundational skills in Java, PL/SQL, and Linux. If you are passionate about delivering reliable application support and improving system performance, this role offers a fulfilling career opportunity.
Key Responsibilities
- Application Monitoring:Define and implement application monitoring solutions to ensure system health and availability.
Proactively identify potential issues and resolve them before they impact operations. - Level 2 Support:Provide Level 2 application support, handling complex issues that require in-depth analysis.
Work closely with Level 1 support teams to ensure timely escalation and resolution. - Incident and Request Management:Analyze, manage, and resolve incidents and requests related to the Calypso application.
Ensure root cause analysis is performed and documented for recurring issues. - Collaboration & Communication:Liaise with cross-functional teams, including development, infrastructure, and operations, to address technical challenges.
Provide clear and concise communication to stakeholders regarding incident status and resolutions.
Qualifications and Skills
- Technical Expertise:Basic knowledge of Java, PL/SQL, and Linux environments.
Hands-on experience with Calypso version 16 is required. - Domain Knowledge:Understanding of financial assets (e.g., equities, derivatives, fixed income) and the trade lifecycle.
- Problem-Solving:Analytical mindset with the ability to diagnose and resolve technical issues effectively.
- Soft Skills:Strong communication and interpersonal skills to work collaboratively with teams and stakeholders.
Organized and proactive approach to managing incidents and requests.
Preferred Qualifications
- Degree in Information Technology, Computer Science, or a related field.
- Experience in financial services or a similar industry.
- Familiarity with monitoring tools and frameworks to enhance system performance.
- Knowledge of ITIL practices for incident and request management.
Tell employers what skills you have
MVC
Derivatives
Web Services
Interpersonal Skills
Application Monitoring
Root Cause Analysis
UI
Information Technology
SQL
Application Support
ITIL
Fixed Income
Java
Linux
Financial Services
Equities