Assistant Manager

3 weeks ago


Singapore ENVIRODYNAMICS SOLUTIONS PTE. LTD. Full time
Roles & Responsibilities

Reporting to the Senior Manager, Inpatient Operations, to assist in the management of assigned clinical and/or patient services in the hospital and/or project management role for ward infrastructure and/or building improvement projects. S/he will be responsible for key departmental and/or service performance areas, such as customer service, operational excellence and resource utilisation.

Job Responsibilities

Leadership and Strategic Planning
Participate in the development of Hospital's strategic plans. He/She will facilitate in the alignment of the vision, philosophy, strategic and business plans for the Operations team. This includes the formulation of a tactical roadmap to achieve measurable targets within prescribed timelines. These measurable targets are quantifiable quality outcomes as KRAs that can be used to benchmark against other institutions.

  • Responsible for daily operations of assigned inpatient ward(s), including ward reception counter services, administrative / operational matters and partnering Ward Nurse Manager and other stakeholders to solve system and process issues.
  • Review key processes to improve overall key performance indicators/ outcomes in the areas of total customer experience, operational efficiency and optimal resources utilization.
  • Track, monitor and make recommendations to achieve excellent customer satisfaction ratings.
  • Work closely with Nursing, Operational Support Services and other stakeholders for ward infrastructure and/or building improvement projects to ensure 1) adequate planning of project phases and bed closures to minimize disruption to inpatient operations, 2) user requirements are adequately captured in project specifications, 3) site works are carried out in compliance to hospital standards e.g. infection control, 4) projects are completed on time and within budget.
  • Track, monitor and make recommendations for all hospital related requirements related to its annual planning cycles, including financial, manpower and total training budgets.
  • Work closely with relevant departments on special projects, workgroups or committees to resolve intra-department conflicts, initiate and propose options where possible and see through the implementation to ensure desired outcomes are achieved.
  • Participate actively in relevant NUHS Way projects, Quality Improvement/ IT projects and initiatives. Constantly review within assigned areas, systems and process initiatives to achieve safer, better, faster and cheaper care for the customers.
  • Handle customer complaints and follow up with service recovery if necessary.
  • Review and update policies and procedures as needed.
  • Support any relevant hospital committees formed within the assigned area(s) of responsibilities, for example, Division of Critical Care Committee, etc.
  • Perform any other duties as assigned by Reporting Officer.

Requirements*

  • Degree in any discipline.
  • Healthcare experience will be advantageous.
  • With clinical operations background

Skills and Knowledge

  • Strong analytical, organisational, coordination, interpersonal and communication (written & verbal) skills
  • Proficient in MS applications e.g. Microsoft Word / Excel / Powerpoint
  • Project management skills and experience
  • Practical knowledge of hospital operations preferred
  • At least two years' working experience, preferably in service industry

If the role sounds interesting to you, we look forward to hear from you.

Only shortlisted candidates will be notified

EnviroDynamics Solutions Pte Ltd I EA License No.: 12C6285

Anna Toh I Reg. No: R23118739

Email CV to : annatoh@envirodynamics.com.sg

Tell employers what skills you have

Strategic Planning
Management Skills
Budgets
Leadership
Hospitals
Operational Excellence
Critical Care
Quality Improvement
Infection Control
Service Recovery
Clinical Operations
Verbal Skills
Customer Satisfaction
Annual Planning
Microsoft Word
Customer Service

  • Singapore ADANSONIA FUND MANAGER PRIVATE LIMITED Full time

    The Company is a Capital Market Services Licence holder regulated by the Monetary Authority of Singapore. Responsibilities: Work with CEO and manage the day to day operations of the company and funds (currently 2 Private Equity VCC’s); Act as a Representative of the Company; Oversee and manage the ongoing compliance requirements including: ...


  • Singapore ADANSONIA FUND MANAGER PRIVATE LIMITED Full time

    Roles & ResponsibilitiesThe Company is a Capital Market Services Licence holder regulated by the Monetary Authority of Singapore.Responsibilities:• Work with CEO and manage the day to day operations of the company and funds (currently 2 Private Equity VCC's);• Act as a Representative of the Company;• Oversee and manage the ongoing compliance...

  • ASSISTANT MANAGER

    4 weeks ago


    Singapore EASTERN GREEN MARKETING PTE. LTD. Full time

    Roles & ResponsibilitiesSummary:The Assistant Manager is responsible for assisting the sales manager in leading and managing the sales team to achieve revenue targets and expand market share. This role involves developing and implementing sales strategies, building strong relationships with key customers, and overseeing all sales activities. The ideal...


  • Singapore TRI-CAP CONSULTING PTE. LTD. Full time

    Roles & ResponsibilitiesWe are recruiting for a growing Real Estate Logistics Fund with logistics/industrial portfolio in Southeast Asia.You will be primarily assisting with the overall management and operation of Fund(s) and ensure that the overall business, investment and operational strategies are met.These will include:Assist with the preparation of...

  • Assistant Manager

    3 weeks ago


    Singapore IGLOO COFFEE PTE. LTD. Full time

    Roles & ResponsibilitiesAssistant Manager Requirements: -You will lead and develop shop teams through inspiring practical management and coaching. You'll manage and direct retail teams to build sustainable customer relationships and implement strategies for shops to improve sales performance. Leading personally in the shops, and growing the shop's business...

  • Assistant Manager

    5 days ago


    Singapore The GMP Group Full time

    About the Role We are seeking an enthusiastic Assistant Manager to join our dynamic team in the fast-food industry. As an Assistant Manager, you will play a key role in overseeing day-to-day operations of our retail store, ensuring exceptional customer service and driving sales growth. Key Responsibilities: Assist the Store Manager in leading and motivating...

  • Assistant Manager

    5 days ago


    Singapore NTU (Nanyang Technology University- Main Office-HR) Full time

    Senior Assistant Manager We are seeking an experienced Senior Assistant Manager to oversee various aspects of course administration, faculty management, curriculum implementation, event coordination, finance, procurement, and office administration within the School of Electrical and Electronic Engineering (EEE). Key Responsibilities: Facilitate collaboration...

  • Assistant Manager

    3 weeks ago


    Singapore IGLOO COFFEE PTE. LTD. Full time

    Roles & ResponsibilitiesAssistant Manager Requirements: - You will lead and develop shop teams through inspiring practical management and coaching. You'll manage and direct retail teams to build sustainable customer relationships and implement strategies for shops to improve sales performance. Leading personally in the shops, and growing the shop's...

  • assistant manager

    11 hours ago


    Singapore CHUAN YANG JI MUTTON SOUP STEAMBOAT PTE. LTD. Full time

    Roles & ResponsibilitiesAssistant Store Manager Responsibilities:Assisting the store manager in all areas of daily business operations, human resources, customer service and merchandising. Coordinating, monitoring and reporting on daily operations. Recruiting, training and supervising employees. Managing employee schedules, conducting performance reviews...

  • Assistant Manager

    2 days ago


    Singapore NTU (Nanyang Technology University- Main Office-HR) Full time

    Assistant Manager/Senior Assistant Manager, Business Development and Marketing We are seeking an experienced professional to join the Academic Team at the Wee Kim Wee School of Communication and Information (WKWSCI). As Assistant Manager/Senior Assistant Manager, Business Development and Marketing, you will assist in the business development, outreach, and...

  • Assistant Manager

    3 weeks ago


    Singapore ANDAZ SINGAPORE Full time

    Roles & ResponsibilitiesTo assist the Event Manager in ensuring that the events are managed efficiently according to the established concept statement, providing courteous, professional, efficient and flexible service at all times. Ensures that associates also provide excellent service to internal customers in other departments as appropriate. Handles all...

  • Assistant manager

    4 days ago


    Singapore Nanyang Technological University Full time

    We are seeking an experienced Senior Assistant Manager to join our team. This role offers the opportunity to oversee various aspects of course administration, faculty management, curriculum implementation, event coordination, finance, procurement, and office administration within the School of Electrical and Electronic Engineering (EEE). Key...

  • Assistant Manager

    2 days ago


    Singapore NTU (Nanyang Technology University- Main Office-HR) Full time

    Job Description The Wee Kim Wee School of Communication and Information (WKWSCI) is a world-class centre of excellence seeking an Assistant Manager / Senior Assistant Manager to play key roles in student support & counselling, academic support & operations, student well-being & personal development, crisis management & emergency response, communication &...

  • Assistant Manager

    2 days ago


    Singapore NTU (Nanyang Technology University- Main Office-HR) Full time

    The Asian School of the Environment (ASE) at Nanyang Technological University aims to be a world leader in environmental research focused on Asian challenges. An interdisciplinary school that integrates earth and environmental life science, ecology, engineering, technology, human ecology, humanities, and social sciences to address key environmental and...

  • Assistant Manager

    2 weeks ago


    Singapore RESONAC ASIA PACIFIC PTE. LTD. Full time

    Roles & ResponsibilitiesJob Responsibilities:• Manage all facets of Human Resources & Administration, including Recruitment & Selection, Employer's Branding, Compensation & Benefits, Employee Relations, Performance Management, Training and Development programs, Government‐HR related matters, Payroll Processing benefits with compliance to local regulatory...

  • Assistant Manager

    3 weeks ago


    Singapore HYPERSCAL SOLUTIONS PTE. LTD. Full time

    Roles & Responsibilities COMPANY DESCRIPTION The Salvation Army, Children and Youth Group - Gracehaven is a residential home for children and youths who require care, protection and rehabilitation due to risk behaviours and a lack of parental supervision.We aim to help children and youths reintegrate back into their family and society through an array...

  • Assistant Manager

    3 weeks ago


    Singapore KK WOMEN'S AND CHILDREN'S HOSPITAL PTE. LTD. Full time

    Roles & ResponsibilitiesThe Assistant Manager (Research Quality Officer) will assist the Research Director to establish and promote a safe and high-quality research culture in KK Women's and Children's Hospital (KKH).Job Scope:Conduct audits and oversee the KKH Research Audit Framework. Conduct study monitoring (if any) and oversee the KKH Research...

  • Assistant Manager

    3 weeks ago


    Singapore IAT (SINGAPORE) TECHNOLOGY PTE. LTD. Full time

    Roles & ResponsibilitiesJob Responsibilities:• Assist in establishing global logistics systems,including understanding logistics requirements in various countries, customs regulations, partner coordination; identify logistics providers, optimize delivery routes, monitor inventory, manage SKUs.• Assist in research, preparation, and initiation of global...

  • Assistant Manager

    11 hours ago


    Singapore CBM PTE. LTD. Full time

    Roles & ResponsibilitiesJob Description:• The responsibilities of the Assistant Building Manager shall include but not limited to the following:• Assist the Building Manager and ensure all the contractual obligations of the Service Agreements are fully complied with;• Oversee the daily operation and facilities maintenance of the Property etc.;• Any...


  • Singapore HAO HONG CONSTRUCTION PTE. LTD. Full time

    Roles & ResponsibilitiesAssists in planning, organizing and carrying out project management activities to ensure that assigned projects are executed in a smooth and effective manner to achieve and exceed the cost, quality, timelines and customer satisfaction objectives; Assists to ensure that safety procedures are incorporated in all project management...