General Manager, Lounges

2 weeks ago


Singapore AAPC SINGAPORE PTE. LTD. Full time
Roles & Responsibilities

The General Manager - Lounge is responsible for overseeing the day-to-day operations of the World's Leading Airline lounge, ensuring a high standard of customer service and maintaining the lounge's operational efficiency. oversees the daily operations of an airport lounge, ensuring excellent customer service and smooth functioning.

Key responsibilities include managing staff, addressing needs of guests, maintaining cleanliness and handling inventory. The manager ensures compliance with safety regulations, monitors performance through reports, and collaborates with airport and airline teams. The role also involves budget management.

Knowledge and experience

  • Minimum 8 years' experience in senior hotel management role, preferably including 5 star experience
  • Strong knowledge of Customer service within and airline or hospitality environment
  • Proven cost management ability
  • A thorough commitment to providing exceptional service and exceeding guest expectations
Tell employers what skills you have

Negotiation
Budgets
Leadership
Budget Management
Inventory
Cost Management
Administration
Strategy
Accounting
Compliance
Human Resources
Customer Service
Business Development
Hotel Management
Hospitality

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