Smart Solution Specialist
3 months ago
Job Description
We are seeking a Smart Solution Specialist, focusing on smart solution sales for Singapore and the Asia-Pacific region. You will act as a crucial link between our company and our clients, ensuring customer satisfaction and successful sales execution.
As a Smart Solution Specialist, you should possess excellent communication and negotiation skills, proactively addressing clients’ needs and facilitating the sales process from start to finish. Your ultimate goal will be to drive sales growth and maintain high standards of company-client relationships.
Responsibilities
- Account Management: Manage and nurture client accounts, acting as their primary point of contact.
- Customer Support: Resolve problems and handle complaints promptly and effectively.
- Lead Generation: Identify and pursue new potential customers within Singapore and the Asia-Pacific region.
- Product Knowledge: Stay current with new features and product launches to provide accurate information to clients.
- Best Practices: Establish and implement best practices in sales and customer service.
- Sales Performance Monitoring: Monitor and report on sales performance analytics, providing insights for improvement.
- Innovation: Suggest innovative ideas to enhance sales and improve the overall customer experience.
- Networking: Build and maintain a network of industry contacts and potential clients.
- Presentation: Create and deliver compelling presentations to various stakeholders.
Requirements
- Proven experience in Sales; experience in smart solution sales is a plus.
- Experience in B2B sales is advantageous.
- Hands-on experience with customer service.
- Ability to understand and meet clients’ needs, increasing customer engagement.
- Understanding of sales performance metrics.
- Excellent communication and negotiation skills.
- Strong team player with analytical and time-management skills.
- Technical proficiency in smart solutions, IoT, and related technologies.
- Familiarity with the Singapore and Asia-Pacific markets.
- Strong problem-solving skills and a customer-centric mindset.
- Fresh graduates are encouraged to apply.
Join us to contribute to our growth and maintain strong company-client relationships across Singapore and the Asia-Pacific region.
Tell employers what skills you have
Product Knowledge
Negotiation
Lead Generation
Account Management
Microsoft Office
Customer Experience
Customer Support
Interpersonal Skills
Customer Engagement
Sales Process
B2B
Finish
Networking
Customer Satisfaction
Team Player
Customer Service
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