Member Relations Officer
7 days ago
Responsibilities:
- Provide good customer service and customer satisfaction
- Attend to phone queries by members
- Handle members' booking of recreational facilities and reservations of F&B outlets
- Handle documents/mails/parcel
- Update all brochures, forms, posters and signage at reception desk
- Prepare daily closing report
Any other duties as assigned from time to time
Requirements:
- Minimum GCE 'N' level and above
- Excellent communication and interpersonal skills
- Service oriented with a friendly disposition
- A team player with positive working attitude
Work Schedule:
- 5 Day work week based on roster including weekends and public holidays
- Rotation among 3 Guildhouses (Kent Ridge, Suntec City, Mandalay Road)
- Kent Ridge 1130am-9pm
- Suntec City 8am-530pm OR 1130am-9pm
- Mandalay 9am-630pm
Benefits:
Meals provided daily
Tell employers what skills you haveProduct Knowledge
Interpersonal Skills
Composition
Administration
Public Relations
Opera
Customer Satisfaction
Team Player
Customer Service
Customer Relations
Customer Service Experience
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