Information Technology Program Manager

4 weeks ago

Singapore IDC TECHNOLOGIES (SINGAPORE) PTE. LTD. Full time
Roles & Responsibilities

We are looking for an individual to join us as a Information Technology Program Manager for the SN team, where you will play a key role in planning and implementing complex, transformational, cross functional programs that directly support ServiceNow’s Tower’s priorities.


  • Partner with Business, Product, and Engineering teams on complex, transformational, cross functional programs, and drive them from original concept through final implementation.
  • Develop program plans that have deliverables across multiple teams and get their alignment on the plans.
  • 12+ years of experience as a IT Program Manager in an enterprise software company with vast experience in solutioning and running programs for Service Now. Managing enterprise level software application development programs.
  • Should have prior experience in Big BSS transformation or migration programs and should be able to provide optimal strategy / solution related to billing.
  • Should have prior experience in OSS and Billing Transformation programs including Amdocs billing.
  • Strong experience in ETL, Informatica, Cloudera, SQL and Automation testing tools; Selenium, TOSCA, API Testing and others
  • Developing, configuring, and customizing the ServiceNow platform to fit business requirements.
  • Ability to dive into extremely complex, vague, and cross functional environments and map teams to plans.
  • Strong facilitation, communication and influencing skills.
  • Strong decision driving skills based on data and business benefit.
  • Required: Stakeholder management, Influencing, Executive communication, mentoring junior program managers

Tell employers what skills you have

Mentoring
Automation Testing
Informatica
Application Development
BSS
ETL
Information Technology
SQL
Selenium
ServiceNow
API
Stakeholder Management
Facilitation
Business Requirements

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