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Sales Engineer

2 months ago

Singapore SHINGDA CONSULTING PTE. LTD. Full time
Roles & Responsibilities

Key Responsibilities:

  • Technical Pre-Sales Support: Collaborate with the sales team to understand customer requirements and provide technical solutions that meet their needs.
  • Product Demonstrations: Conduct product demonstrations and presentations to customers, highlighting the features, benefits, and value of our networking equipment.
  • Solution Design: Develop and design customized networking solutions for customers, including network architecture, hardware, and software components.
  • Technical Documentation: Create and maintain technical documentation, including solution proposals, network diagrams, and configuration guides.
  • Customer Training: Provide training and support to customers on the installation, configuration, and troubleshooting of our networking products.
  • Technical Support: Assist customers with post-sales technical issues, working closely with the support team to resolve complex problems.
  • Market Knowledge: Stay up-to-date with industry trends, competitor products, and emerging technologies to provide informed recommendations to customers and the sales team.
  • Collaboration: Work closely with product management and engineering teams to provide feedback on product performance and customer requirements.

Job Requirements:

  • Diploma in IT, or a related field
  • In-depth knowledge of networking technologies, protocols, and equipment.
  • Strong problem-solving and analytical skills.
  • Excellent communication and presentation skills, with the ability to explain complex technical concepts to non-technical audiences.
  • Ability to work independently and as part of a team.
  • · Experience with network design and implementation.
  • · Certification in networking technologies (e.g., CCNA, CCNP) is a plus.

Tell employers what skills you have

Team Collaboration
Technical Documentation
Troubleshooting
Hardware
Ability To Work Independently
CCNA
Technical Presales
CCNP
Network Design
Product Management
Network Architecture
Networking
Presentation Skills
Technical Support