Personal Loan Officer
4 weeks ago
About Our Client
A premier provider of comprehensive financial and consulting services, offering a unique blend of expertise to help clients achieve their financial goals and transform their businesses.
Job Description
- Client Interaction: Assist walk-in applicants and clients applying for personal loans. This includes explaining loan options, terms, and the application process.
- Loan Eligibility Assessment: Verify the eligibility of loan applicants, including a thorough evaluation of their creditworthiness based on financial history, current income, and credit reports.
- Repayment Management: Monitor loan repayments, manage billing schedules, and address any issues related to late payments or defaults.
- Customer Service: Provide ongoing support to clients, addressing inquiries, resolving issues, and maintaining strong customer relationships.
- Regulatory Compliance: Ensure all loan processing activities comply with relevant laws, regulations, and company policies.
- Record Keeping: Maintain accurate and up-to-date records of all loan transactions and applicant information.
- Cross-Selling: Identify opportunities to cross-sell other financial products and services to existing and potential clients.
The Successful Applicant
- Extensive knowledge of back-office operations.
- Familiarity with regulations, industry standards, and best practices.
- Understanding of AML, terrorist financing, and operational risk issues.
- Proficiency in Mandarin for consultations with Chinese-speaking customers.
- Preferably a minimum of 3 years of relevant experience in loan sales or operations.
What's on Offer
- Commission & Variable Bonuses
- New role for expanding business
Reach out
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CSearch Pte Ltd | 24C2261
Cheryl Lee Jin Ling | R22103993
Tell employers what skills you have
Ability to Multitask
Sales
Loan Processing
Regulatory Compliance
Customer Relationships
Loans
Administration
Trade Finance
Accounting
Time Management
Communication Skills
AML
Operational Risk
Consulting
Customer Service
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