KY11 - Integrated Services (IS) Head [Community Care | Lead & Plan Programme]

4 weeks ago


Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time
Roles & Responsibilities

Integrated Services (IS) Head

  • Working days: Mon - Fri 8:30am-5:30pm
  • Location: Toa Payoh
  • Salary: $7,500 – $8,000

Responsibilities:

Managerial Function

  • Lead and implement the strategic planning and execution of client and caregiver programs and services, including designing and implementing initiatives to establish a Centre of Excellence for Rehabilitation services.
  • Spearhead the growth of clients, including exploring the strategic onboarding to the Agency for Integrated Care (AIC) and other strategic partnerships with healthcare providers.
  • Develop and manage the budget and resource requirements for the facilities and organization.
  • Develop and standardize operational policies, processes, and protocols across Integrated Services, ensuring continuous improvement in clients' overall experiences.
  • Collaborate with team members on client incidents and adverse events that occur during the delivery of services.
  • Work with service leads to identify and address potential risks in work systems, processes, and service delivery that impact clients and the organization.
  • Manage onboarding, staff performance, and talent development, including mentoring and supporting the continuous upgrading and certification of staff.
  • Implement clinical audit strategies, ensuring the monitoring and maintenance of health and safety standards for services.
  • Support the development of a business continuity plan.

Strategy and Care Model Development

  • Oversee the teams in needs assessments, evidence reviews, and stakeholder engagements.
  • Develop and pilot new strategies for programmes and facility design.
  • Facilitate the development and implementation of competency frameworks and training roadmaps for community care providers.
  • Engage with education, social, and health sector stakeholders to develop strategic approaches for acquired physical disability.
  • Develop outreach strategies and care models tailored to the acquired physical disability population's needs

Capability Building and Resource Development

  • Develop acquired physical disability competency frameworks in collaboration with key stakeholders.
  • Plan and implement specialized training and workshops for social and health professionals.
  • Work with MSF and MOH to implement tiered care models and develop capacity plans for the community sector.

Requirements

  • Bachelor’s or Master’s Degree in a social and healthcare-related discipline.
  • Minimum of 10 years’ management and operational experience in social and healthcare or community care sectors.
  • Experience managing a P&L will be beneficial.
  • Prior experience in acquired disability and programme implementation is advantageous.

WhatsApp: https://wa.me/6596112291 (Kyra)

Voon Yih Boon Reg No: R2210672 | The Supreme HR Advisory Pte Ltd EA No: 14C7279


Tell employers what skills you have

Mentoring
Strategic Planning
Talent Development
Business Continuity
Healthcare
Strategy
Facility Design
Evidence
Strategic Partnerships
Rehabilitation
Audit
Service Delivery

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