Head of Community Care
6 days ago
Working days: Mon - Fri 8:30am-5:30pm
Location: Toa Payoh
Salary: $7,500 – $8,000
Responsibilities:
Managerial Function
Lead and implement the strategic planning and execution of client and caregiver programs and services, including designing and implementing initiatives to establish a Centre of Excellence for Rehabilitation services.
Spearhead the growth of clients, including exploring the strategic onboarding to the Agency for Integrated Care (AIC) and other strategic partnerships with healthcare providers.
Develop and manage the budget and resource requirements for the facilities and organization.
Develop and standardize operational policies, processes, and protocols across Integrated Services, ensuring continuous improvement in clients' overall experiences.
Collaborate with team members on client incidents and adverse events that occur during the delivery of services.
Work with service leads to identify and address potential risks in work systems, processes, and service delivery that impact clients and the organization.
Manage onboarding, staff performance, and talent development, including mentoring and supporting the continuous upgrading and certification of staff.
Implement clinical audit strategies, ensuring the monitoring and maintenance of health and safety standards for services.
Support the development of a business continuity plan.
Strategy and Care Model Development
Oversee the teams in needs assessments, evidence reviews, and stakeholder engagements.
Develop and pilot new strategies for programmes and facility design.
Facilitate the development and implementation of competency frameworks and training roadmaps for community care providers.
Engage with education, social, and health sector stakeholders to develop strategic approaches for acquired physical disability.
Develop outreach strategies and care models tailored to the acquired physical disability population's needs.
Capability Building and Resource Development
Develop acquired physical disability competency frameworks in collaboration with key stakeholders.
Plan and implement specialized training and workshops for social and health professionals.
Work with MSF and MOH to implement tiered care models and develop capacity plans for the community sector.
Requirements
Bachelor’s or Master’s Degree in a social and healthcare-related discipline.
Minimum of 10 years’ management and operational experience in social and healthcare or community care sectors.
Experience managing a P&L will be beneficial.
Prior experience in acquired disability and programme implementation is advantageous.
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