Training Platform Specialist
1 month ago
Responsibilities:
- Build strong relationships with franchisees and the teams to verify the ongoing training platform performance
- Work directly with franchisees from all brands to ensure training material is updated and relevant
- Collect feedback regularly to evaluate, improve, and fix any issues within training content and training platform
- Work closely with the International Training team and training vendor partners within various projects
- Set up training content for new countries' entries
- Continuously learn about the platform, training processes, system, and client's brands
- Ability to travel if required
Qualifications:
- A Bachelor’s degree or above
- Hands-on experience with Learning Management Software (LMS)
- Very good computer skills (skilled with Microsoft applications such as Excel is a must)
- Excellent communication and organizational skills in interacting with external people (customers, suppliers, etc)
- Ability to remain professional and courteous with customers/franchisees at all times
- Experience in training/coaching content development
- Good in English, both spoken and written
- Good analytical and problem-solving skills
- 2-4 years Training experience
- 2-4 years of experience working in an international role is preferable
Tell employers what skills you have
Microsoft Office
Classroom
Teaching
Administration
Excel
Learning Management
Instructional Design
Customer Service
Facilitation
Content Development
Audit
Training Delivery
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