Contract Customer Service Executive
2 weeks ago
- Prepares accurately and promptly all relevant custom permits, certifications etc. via various portals as required by Government Authorities and/or customers.
- Keeps abreast of company’s Trade Compliance Policy and attends Compliance Trainings as required.
- Reports any shipping documentation error to supervisor immediately.
- Creates SAP Order Acknowledgements and / or convert them to Sales Orders in an efficient manner.
- Understands, reviews, and negotiates Letters of Credit (L/C).
- Generates shipping documents as stipulated in the L/C and ensures timely submission to negotiation banks for L/C transacted sales order.
- Generates Delivery Order and perform pick & pack process where necessary.
- Provides delivery information or shipment advice, where necessary and as assigned
- Generate invoices to customers on goods delivered/issued.
- Creates other accounting documents such as credit / debit notes as required
- Responds promptly to customer inquiries in a courteous and professional manner
- Verifies transporters and warehouse bills, where applicable.
- To audit LC terms and conditions and prepare LC negotiation documents for payment collection.
- To coordinate with import agency to handle Customs clearance process.
- To liaise with transporter, warehousing staff and customers to ensure timely shipment/delivery of orders.
- To prepare periodical sales reports, check monthly billings of transporters/warehouse and make monthly stock reconsolidation.
- Performs any other related task as assigned by supervisor and/or manager.
Interested applicants may email resume to cheryl.lee@recruitexpress.com.sg
Cheryl Lee Shi Le (CEI Registration No: R1434624)
Recruit Express Pte Ltd (EA: 99C4599)
Tell employers what skills you have
Negotiation
Warehousing
Microsoft Office
Microsoft Excel
Interpersonal Skills
SAP
Compliance
Trade Compliance
Freight
Communication Skills
Customer Satisfaction
Team Player
Customer Service
Shipping
Audit
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