Associate (Programme), Active Ageing Centre

2 weeks ago

Singapore HYPERSCAL SOLUTIONS PTE. LTD. Full time
Roles & Responsibilities

COMPANY DESCRIPTION

Established since 1981, Care Corner Singapore has been a steadfast pillar of support for those in need and the less privileged within our community. Our journey spans over decades, dedicated to making a meaningful difference in the lives of others. At the heart of what we do is our core values of integrity, Compassion, Authenticity, Respect and Excellence as we continuously strive to develop new innovative programmes to support the needs of our community.

At Care Corner, we offer a positive and collaborative work environment that promotes staff wellbeing and believes in the development and growth of our people. We recognise that our employees are our greatest asset.

Join our team and be part of an innovative organisation where every role contributes to making a meaningful difference in the lives of individuals and families. Whether you are an experienced professional or just starting your career, if you are seeking a rewarding opportunity to be part of something bigger than yourself, we invite you to apply today.

Visit us at www.carecorner.org.sg to learn more about our organisation and available opportunities.

RESPONSIBILITIES

General Operations

  • Familiar with the objectives of Active Ageing Centre (AAC)
  • Compliant to operation rules and guidelines for AAC, ensure safety of elderly and staff
  • Promote racial/religious harmony among elderly members
  • Assist in care of the elderly, observe and monitor their health and well-being
  • Work closely with supervisor to:
    • oversee compliance in operations, directives, KPI and all work processes within assigned centres/programmes/projects
    • adhere and ensure compliance across the centres according to healthcare directives set by the Management & MOH
    • manage crisis and reporting when necessary

Programme Planning and Management

  • Support programmes such as intergenerational, outdoor sessions, interest-based activities and wellness engagement.
  • Support recruitment efforts, attending to related administration and logistics, liaising with volunteers and partners.

Befriending & Buddying (B&B) Programme

  • Provide support to befriendees and befrienders as needed, including monitoring efforts and administration.

Outreach & Community Screening Tool (CST)

  • Administer CPPF, Informed Consent & CST to potential members
  • Collate and ensure clients' data and CST reports are entered into AIC Acutenet and NUS system in a timely manner for submissions and processing
  • Participate in outreach to seniors

Volunteer Management & Community Partnership

  • Support IC in coordination and communications such as assigning roles to volunteers, arranging quarterly gatherings for various volunteer groups.

Information & Referral

  • Attend to walk-in, phone and text enquiries and correspondence
  • Route/manage referrals. Record details for escalation and consult supervisor where needed
  • Be familiar with existing social services/programmes and provide service linkage on behalf of clients. Provide information on relevant schemes, grants and support available for clients and caregivers.

Data Management & Administrative Support

  • Tracking of AAC KPIs such as administration of CST, programmes participation
  • Ensure confidentiality of clients data and all required data duly recorded in the respective data management systems, and documents are filed and organized
  • Provide administrative support such as put up claims on financial system in a timely manner. Track expenses and income of selected funded programmes

Centre Operations & Facilities Management

  • Ensure smooth and optimal running of the centre. This involves maintenance of fixed assets and its listing. Upkeep of office and IT systems, devices and equipment. Oversee contractual arrangements such as air-con servicing, pest control. Purchase and replenishment of supplies
  • Environmental Sanitation Regime work as a team to ensure compliance to cleaning requirements by NEA
  • Alert Alarm System (AAS) Management (if applicable). Undertake checks, respond and report according to SOP and enlist support technician where necessary

Ad-hoc/Others

  • Undertake any other responsibilities and duties assigned by supervisor which may include support in administrative processes, partnership engagements with community partners.
QUALIFICATIONS

ITE/Diploma in relevant disciplines such as Community Care and Social Service, Gerontology.

Requirements:

  • ITE/Diploma in relevant disciplines such as Community Care and Social Service, Gerontology
  • 1-3 years of relevant working experience, preferably in a SAC/AAC or have volunteered with seniors in a community setting
  • Excellent interpersonal and communication skills
  • Required to handle queries/concerns from elderly clients who are mostly mandarin/dialect-speaking. Proficiency in mandarin and/or dialects is essential
  • Proficient in IT
  • Resourceful, proactive, responsible and client-centric
  • Ability to multi-task and meet deadlines in a fast-paced environment
  • Team player with strong planning and organising skills

OTHER INFORMATION

Thank you for your application. We regret that only shortlisted candidates will be notified for interviews.

Please note that your application will be sent to and reviewed by the direct employer - Care Corner Seniors Services Ltd
Tell employers what skills you have

General Administration
Communication
Procedure Development
Administration work
Interpersonal Skills
Healthcare
Social Services
Counseling
Administration
Event Management
administration support
Operational Risk Management
Project Management
Grants
Interventions
Business Communications
Team Player
Customer Service
Case Management
Business Development

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