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Retail Assistant

1 month ago

Singapore KKV BUSINESS MANAGEMENT PTE. LTD. Full time
Roles & Responsibilities

Job Summary:

We are seeking a highly motivated and customer-focused Department Assistant to join our dynamic team at KKV Singapore. You will play a vital role in supporting the smooth and efficient operation of our store, contributing to a positive customer experience and achieving sales targets. This role requires a proactive individual with a strong work ethic and a passion for retail.


Key Responsibilities:


Sales Support:

  • Contribute to achieving monthly sales targets through effective support of sales operations.
  • Assist customers with inquiries and purchases, providing excellent customer service.

Store Operations:

  • Handle daily store opening and closing procedures, ensuring all tasks are completed efficiently and accurately.
  • Maintain store cleanliness, organization, and visual appeal, ensuring sufficient stock on shelves and adhering to KKV's merchandising standards.
  • Report any maintenance issues or necessary repairs promptly.

Inventory Management:

  • Manage product inventory, receiving and processing stock from the warehouse.
  • Maintain accurate inventory records and conduct regular stock checks.
  • Check product expiry dates and handle damaged or defective products according to company procedures.
  • Manage trial/sample packs and ensure proper distribution.

Customer Service:

  • Provide friendly and efficient cashiering services, ensuring accurate handling of transactions.
  • Address customer inquiries and complaints promptly and professionally, resolving issues effectively.
  • Contribute to a positive and welcoming shopping environment for all customers.

Visual Merchandising:

  • Assist in maintaining visually appealing and effective product displays that align with KKV's brand standards.
  • Make adjustments to displays as needed to optimize product presentation and sales.

Loss Prevention:

  • Support the implementation of anti-theft measures to minimize stock losses.
  • Ensure the security of cash and small notes.

Administrative Tasks:

  • Ensure accuracy of invoices and receipts.

Job Requirements:

  • Minimum 'O' Levels or equivalent. Experience in fast fashion, supermarket, retail, or shopping mall environments is preferred.
  • Excellent customer service skills and a positive, friendly demeanour.
  • Strong communication and interpersonal skills.
  • Ability to work effectively both independently and as part of a team.
  • Ability to work a rotating retail schedule, including weekends and public holidays.
  • Proficient in basic computer operations.
  • Strong attention to detail and organizational skills.
  • Ability to handle cash and perform basic accounting functions accurately.

Please send your resume to: kkvhrsingapore@gmail.com

Working location: Tiong Bahru


Tell employers what skills you have

Customer Service Skills
Store Operations
Microsoft PowerPoint
Visual Merchandising
Strong Attention To Detail
Interpersonal Skills
Inventory
Merchandising
Inventory Management
Customerfocused
Accounting
Sales Operations
Cashiering
Learning Management
Customer Service
Loss Prevention