Digital& Technology Management Senior Director

3 weeks ago


Singapore CBRE GWS PTE. LTD. Full time
Roles & Responsibilities

This role will support CBRE Global Workplace Solutions' (GWS) - APAC Local growth strategy and transition, including an increasing portfolio of digital and direct-to-consumer services, and technology capabilities based on lean and agile ways of working. This individual will have responsibility for leading the relationship between Digital & Technology (D&T) and APAC Local business stakeholders.

The role will work closely with the Global D&T Lead to execute the APAC Local technology strategy.

Product & Technology:

  • This individual will be responsible for liaising with product development, pre-sales, client onboarding and in-life service professionals for GWS APAC Local clients and technology products.
  • Partner with GWS D&T and APAC Local line leads to understand and formulate business priorities, develop and execute product roadmaps to meet those objectives.
  • Help prioritise and drive critical customer experience improvements / client facing innovation to improve customer satisfaction rates and to help position as a digital leader in the industry.
  • Across all priorities, a key driver of success will be the ability to manage stakeholders, achieve consensus on the back of fact-based analysis and drive disciplined execution.
  • Partner with the APAC Local business stakeholders to execute technology change into the operational business.

People and Operating Model:

  • Identify and cultivate and build the right skillsets to support the GWS Global Local business today and in the future.
  • Establish governance and a culture of transparent performance management.
  • Review pre-sales and transitions practices. Establish best-in-class sales and transitions processes. Meaningfully leverage technology to improve win-rates of sales pursuits.
  • Work collaboratively and cross-functionally to support achievement of CBRE's growth strategy.

Technology Strategy Leadership:

  • Monitor and evaluate emerging technology trends and best practices.
  • Conduct research into new technologies with potential to enhance business value at CBRE.
  • Represent company's technological competence at key industry events and customer forums.
  • Developed deep, collaborative relationships with peers across the GWS Digital and Technology team and Global Local business stakeholders
  • Delivering against key product objectives (measured by timely delivery of a well-planned roadmap)
  • Recognized as someone who meaningfully impacts the sales process. Seen as the leader who understands clients' needs and how GWS products deliver against these. Speaks confidently about CBRE's competitive differentiation.
Tell employers what skills you have

UAT
Leadership
Oracle
Due Diligence
Strong Attention To Detail
Analytical Skills
Hardware
Emerging Technology
Technology Transfer
Agile
Information Technology
Strategy
Python
Product Development
Java
Disaster Recovery
Performance Management
Software Development
Business Requirements

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