Director (Digital Technology & Solutions)
2 weeks ago
Reporting Officer: Assistant Chief Executive Officer - Corporate Planning and Services
Responsibilities and Duties:
1. Enterprise Data Management & Strategy:
a. Manage enterprise-wide data governance, data quality, and data lifecycle management.
b. Develop and enforce policies and controls for data management and information security.
2. IT & Digital Infrastructure Management:
a. Manage the organisation's software, hardware, and network infrastructure.
b. Assess and propose improvements to existing IT systems to enhance efficiency and security.
3. Data-Driven Revenue & Business Insights:
a. Identify and leverage relationships between existing data and customers.
b. Work with department heads to generate new revenue opportunities through data insights.
4. Digital Transformation & Data Analytics:
a. Lead initiatives in digital transformation and data analytics.
b. Drive adoption of digital tools and methodologies to enhance business operations.
5. Customer Engagement & Retention:
a. Collaborate with business unit heads to analyze customer engagement trends.
b. Develop data-driven strategies for customer retention and growth.
6. Product Development & Internal Reporting:
a. Manage entire product development lifecycle and budget for in-house developed applications.
b. Lead internal teams in building productivity tools and generating business reports.
7. Technology Trends & Knowledge Sharing:
a. Stay updated on emerging technologies and industry best practices.
b. Provide guidance and training to internal teams on relevant tech trends.
Requirements:
- Minimum 10 years of experience in the Information technology – Software Design, Development and Integration experience.
- At least 5 Years of managerial leadership in turning Technology products to Revenue Generating Business.
- Possess advanced technological skills.
- Track record in leading and developing new business initiatives through digitalisation.
- Bachelor's Degree in Information Technology.
Digital Transformation
Customer Retention
Information Security
Leadership
Hardware
Data Management
Customer Engagement
Information Technology
Data Quality
Data Governance
Strategy
Software Design
Product Development
Data Analytics
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