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Cloud Support Engineer

4 weeks ago

Singapore AVATAR TECHNO SERVICES PTE. LTD. Full time
Roles & Responsibilities

Job Description & Requirements

The Cloud Support Engineer is responsible to ensure service availability, performance and a good security posture of the systems running in the Cloud environment, in provisioning core infrastructure services of large system. The operational tasks required need to be fulfilled in a timely, co-operative and professional manner with the other infrastructure engineering teams.

Responsibilities:

(Describe the important end results of the job, i.e., what has to be achieved and why. Start with the most important and number each one separately)

▪ Managing system in cloud environments in accordance with the project requirement and system support role

▪ Manage full system stacks from the OS through custom applications and system security using cloud-based computing environments

▪ Monitor and analyse systems performance data, syslog, sysreport and tunes operating system (Linux and/or Windows) running in Cloud environment

▪ Identifying potential bottlenecks in applications’ performance, troubleshoot and resolve Operating System and Application related incidents and issue according to customer’s processes

▪ Manage the system patching and security hardening implementation

▪ Any other ad-hoc duties as required or assigned

Requirements:

(Indicate the qualifications, education, associated training, background knowledge, skills and attributes to perform the job competently)

▪ 1 year renewable contract, will be converted to a permanent position depending on the performance of the individual and the business needs of the company

▪ Degree / Diploma in Electrical / Electronic / Computer Engineering / Information Systems or related discipline with minimum 3 relevant experience

▪ At least 1 year technical hands-on experience on AWS Cloud and Redhat Enterprise system implementation and support

▪ Certification as an AWS or equivalent Cloud Computing Engineer is preferred. Certification in Linux System is an added advantage

▪ Good knowledge in AWS architecture, network infrastructure, Active Directory, Linux Servers; hands-on experience on OS patching and hardening.


Tell employers what skills you have

Syslog
System Implementation
Change Management
Cloud Computing
Architect
Active Directory
Scripting
Electrical
Service Desk
RedHat
Windows
Hardening
Disaster Recovery
Virtualization
Linux

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