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Concierge Customer Service

2 months ago

Singapore OVERSEAS (S'PORE) SECURITY & PTE INVESTIGATION CONSULTANTS PTE. LTD. Full time
Roles & Responsibilities

  • Executes all duties related to the Hotel’s front office operations, such as registration of guests during check-in, checking/verifying guests particulars, updating of room status, departure calls/checks etc.
  • Cashiering duties (compute and collect applicable rates from guests).
  • Answering inquiries by guests (email/phone/at the counter) and offer reasonable assistance/services within the expectations of keeping with excellent hospitality standards.
  • May be tasked to perform room checks, reservations and public area checks etc. as part of the Hotel’s effort to offer staffs more holistic training, towards possible promotion.
  • Perform all reasonable work processes as instructed by the Company / its Managers from time to time towards the smooth management / operations of the Hotel.

Tell employers what skills you have

Front Office
Microsoft Office
Concierge Services
Quality Assurance
Interpersonal Skills
Cashiering
Wellbeing
Team Player
Customer Service
Hospitality

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